Once Upon A Time Offical Convention - Vancouver, BC Canada
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the creation entertainment difference

Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of ticket they purchase, will have a seat in the main auditorium where the major guests appear and events take place. Nothing upsets us more than hearing about other conventions that sell tickets to patrons and then those very same patrons have to wait on additional lines inside the facility to get into (or sometimes not!) the main theatre. An important Creation Entertainment difference we want you to know about!

The Creation difference extends to our 40 years experience in running fan conventions. In the last few years we've seen promoter after promoter fail taking hard earned ticket money down with them. Inexperienced promoters, often first-timers, use celebrity images and names to get ticket money which they use to hopefully pay their expenses. When that fails they've already gone through "your" ticket money and they collapse leaving no recourse for ticket holders. They say "buyer beware" but this has happened in other conventions and we really feel for those great fans who have lost their ticket money and upset travel plans.

**All Convention tickets have a $8.50 shipping/handling fee charged per ticket ordered. This applies to all online, phone, fax and mail orders.

***Attention Attendees: Do not purchase Creation Tickets from scalpers or anyone trying to offer tickets as you arrive at our convention locations. Each ticket is checked for authenticity at the door with a scanner and we can not let you in if your ticket is counterfeit (which has happened recently). Each ticket once scanned makes any and all copies of that same one of a kind scan void and we can only let the first person in with it. Please only buy your tickets only from Creation in advance or at the door, we seen too many nice folks lose their hard earned money this way and be turned away. Thanks, we appreciate your support!

WANT TO VOLUNTEER AT THIS CONVENTION? GREAT, IT IS MUCH APPRECIATED!
Please email our volunteer coordinator:
and let us know which convention you would like to volunteer.
PLEASE NOTE: You must be 21 years old or over to volunteer.

We really appreciate your help in publicizing this event on-line. Grab our banners to put on your site!

ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict. Our events will take place whether a specific guest cancels or not (we always try to book replacements) and therefore we can not issue admission ticket or ticket package refunds if a particular guest does not fulfill their appearance contract. Of course we will always refund separately purchased photo ops and autograph tickets for a guest if they cancel.

PHOTO TAKING POLICY AT THIS CONVENTION
We know that taking photos makes the convention even more fun and we thought it would be a good idea to share our photo taking policies for you before you arrive at the convention so you can prepare. In the auditorium, photo taking is encouraged, but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to fire marshall regulations everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Photo taking is not allowed during autographing sessions nor during the photo ops. Only those people who have autograph tickets may come up to get autographs. At the Gold Exclusive Parties and Breakfast: photo taking is encouraged when the guests arrive (but only from your seats). After a sufficient time for all to get their photos we ask that your cameras be placed down so the celebrities can enjoy their time at the two food functions. Thank you for understanding the need to have these few rules so everyone is safe and has fun.

The vast majority of our guest celebrities take questions from the audience during their on-stage time. Therefore it is incumbent upon those that ask questions to make them ones that allow our mutual shared time with the celebrities to be enjoyable, interesting and entertaining for all (including the guest). Asking for hugs, telling stars we love them (we all do, that's why we're here), giving gifts, getting into long personal stories, or worse, is not acceptable for this format and, in fact, is quite self-centered when you are in essence "representing" all of fandom to a celebrity. Join us in trying to make this convention the best entertainment for everyone!

In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non convention ticket expenses.

Advance ticket sales are generally turned off early to mid-week of the week of the events. Tickets, if they are not sold out, are sold at the convention of course.

Creation celebrates our many years of Convention Memories

Issac Asimov
Here's a pic of the legendary sci-fi author/genius Isaac Asimov, a frequent visitor to our early conventions and quite a character as well! It is amazing that we got to work with him after reading so many of his books.

Young Hercules Ryan Gosling
From the "you never know" category, here in the middle is "Young Hercules" at our Official Hercules/Xena Convention (pictured with his co-stars from that short lived series). He's better known by his real name today: Ryan Gosling, an incredible actor doing wonderful work in feature films.

Karl Urban, Kevin Smith and Danielle Cormack
Back in the heyday of Xena popularity we had the pleasure of meeting some of New Zealand's top talents as they often guested on the series which was filmed in that beautiful country. Left to right: Karl Urban who went onto major stardom as Star Trek's new Dr. McCoy, Kevin Smith, one of our all-time favorite guests, on the verge of international fame when he was killed in a tragic accident, and Danielle Cormack who continues to perform in New Zealand.

Robert Englund
For over two decades we had the pleasure of presenting the country's leading horror fan conventions, Fangoria's Weekend of Horrors with the popular magazine and illustrious editor Tony Timpone. These shows were a breeding ground for up and coming genre talent and that makes us proud. Here, one of the icons of the field, Robert Englund, on stage.

Bruce Lee Action Figure
During one crazy phase we started manufacturing action figures and selling them in Toys R Us amongst other national retailers. Bruce Lee was probably are most realistic looking figure, but we also had success with Saturday Night Live figures and Drew and Mimi from The Drew Carey Show.

Farscape Convention
It had one of the most loyal and passionate fan movements behind it and a gloriously talented cast of performers working with amazing and intelligent scripts. We were delighted to be associated with this incredible and still missed series and it was always a special pleasure to work with star Ben Browder.

Early Creation Convention
We were ahead of the times back in the 80's with conventions mixing all sorts of fan favorites together. Usually all the different fandoms got along and it is nice to see that Dr. Who is more popular than ever. We were licensees back in the day and worked with many of the earlier Doctors, including, of course, the larger than life Tom Baker.

Official Star Trek Convention San Francisco
Here is a scene from a recent Official Star Trek Convention in San Francisco with Brent Spiner on stage speaking to a sold out crowd.

DeForest Kelly
There was never any guest nicer than the amazing DeForest Kelley who graced our stages many, many times always putting on a warm and entertaining presentation for his legions of dedicated fans. He was just as cool as you would want him to be!

Nimoy and Quinto
The only time this ever happened: Three Mr. Spocks on stage, a really special moment

Spock Bust
It all started with a Mr. Spock head: our entry into the world of Star Trek merchandising began full time when we purchased 1,000 of these 35 years ago or so. We still have a few left!

Star Trek 45th Anniversary
Every five year anniversary marks a special time to remember for Star Trek fans and our conventions take on an air of a family reunion of long-time fans and the stars we all admire. Sadly we also mark the loss of some of those talents who appeared with us regularly at our events. They are missed.

TV Land Store
One of our most fun to run conventions was The Official TV LAND Convention. Here is the convention store we set up offering goodies to fellow TV fanatics!

Larry Hagman
This is pretty cool: Sam Rubin interviewed legendary Larry Hagman at our TV Land Convention, sadly a one-time only gathering, but did we ever enjoy meeting so many of our all-time favorite TV stars!

Tim Conway
Another wonderful moment from the TV Land Convention: here's the hilarious Tim Conway regaling the audience with anecdotes about his career that has spanned decades.

TV Land
Dick Martin, George Schlatter and Alan Sues at the TV Land Convention

Creation's Amazing Panel
Here's an amazing panel we did in LA at the famed Biltmore Hotel: Forry Ackerman, Ray Bradbury, Ray Harryhausen and John Landis!

Jack King Kirby
Comic book and entertainment fans owe much to the legendary JACK KIRBY, the revered talent who co-created the Marvel mythology and made many early appearances with us, among his most devoted followers. Although his passing never allowed Jack to see the amazing success of his characters in film we do know that his appearances at conventions always brought down the house!

John Noble
It is always great when we can personally thank a performer for an absolutely beautifully done job and that was just the treat when John Noble appeared in Feb. of 2013 wrapping up his epic FRINGE series, one of our all-time favorite shows!

Alfre Woodard
The beautiful and talented Alfre Woodard graced her stages to reminisce about her appearance in Star Trek as Lily in the movie Star Trek: First Contact, but of course she is best known for being an Academy Award and Grammy nominated actress as well as having an incredible 17 Emmy nominations (winning four).

William Shatner, Sir Patrick Stewart and Leonard Nimoy
Our Vegas Star Trek Convention is ALWAYS full of surprises! Sir Patrick Stewart joins William Shatner and Leonard Nimoy in this once in a lifetime moment! We're glad we were there!

Star Trek Captains
The impeccable Ricardo Montalban created Star Trek's most popular villian as Khan but in person he truly was one of a kind and his two appearances for us were definitely amongst the most memorable! He is sorely missed by all Trekkers and was indeed a Hollywood classic himself!

Star Trek Captains
Gracious and supportive to us as ever William Shatner made sure first time Creation guest star Joan Collins (in her only convention appearance) was comfortable on stage, reunited decades after their ultra-popular classic Trek appearance together!

Star Trek Captains
As promised, a seat for all! Here's a scene of the amazing theatre we used for years for our Las Vegas Star Trek Convention. At Creation shows: no waiting and worrying about seeing the stars!

Star Trek Captains
Pretty Cool we'd say to have welcomed the ultra talented Elijah Wood as Creation promoted several Official LORD OF THE RINGS events.

Here's some shots of Leonard Nimoy's last convention appearance (courtesy of Paul Harvath), taken at our Chicago 2011 Official STAR TREK Convention. Thank You Leonard for your three decade association with Creation: we've loved every minute of presenting you to your adoring fans (of which we number ourselves!):
Nimoy Farewell
Nimoy Farewell
Nimoy Farewell
Nimoy Farewell

Leonard Nimoy's emotional farewell to Star Trek Conventions: 2011 Chicago

Nimoy Farewell

Nimoy Farewell
These guys are HILARIOUS on stage together and we love having them at our events: true superstars of the genre: Jonathan Frakes (now busy directing) and Brent Spiner!

 

PLEASE READ THIS PAGE COMPLETELY BEFORE ORDERING ANY TICKETS.
Be sure of which day a guest is doing photo ops/autographs
before purchasing your admission tickets.

Please note that tickets are delivered to you via e-mail in PDF format, which you should print out and bring with you to convention registration. Most customers receive their PDF tickets within 3-5 business days of having placed their order.

Creation Entertainment’s
ONCE UPON A TIME
Official Convention

Vancouver, BC Canada
Friday, Saturday and Sunday
March 16-18, 2018*

WESTIN BAYSHORE HOTEL
1601 BAYSHORE ROAD
VANCOUVER, BC, CANADA
DISCOUNT PARKING INFO


PLEASE NOTE: ALL PRICES on SITE ARE IN USD. Both Canadian and American currency will be accepted at the convention. All credit card charges processed on location will be charged in Canadian Dollars. If your credit card is issued by a US Bank or other country's bank other than Canada, they will automatically convert the charge to your country's currency at an exchange rate that is part of your card agreement.

*Please note:  PRE-REGISTRATION HAS BEEN ANNOUNCED. IT IS NOT A NECESSITY, JUST A CONVENIENCE, AND IT GETS FULL CONVENTION GOERS (THOSE GOING ALL THREE DAYS) THEIR CREDENTIALS, PRINTED SCHEDULES, OPTIONS TO GET ANY AUTOGRAPH AND PHOTO OP TICKETS STILL AVAILABLE, AND, OF COURSE, FIRST CRACK AT SOUVENIRS. WE FINALIZE ALL OTHER SCHEDULING WHEN WE GET CLOSER TO THE EVENT AND KNOW THE GUESTS ITINERARIES. CONVENTION ACTIVITIES USUALLY START AT APPROXIMATELY 10:00 IN THE MORNING except of course at this show that has tour visits on Saturday where programming will start approximately 1:30pm if buses run on schedule. SOMETIMES AUTOGRAPHING RUNS INTO THE EARLY TO MID-EVENING, SO PLEASE PLAN ACCORDINGLY. THE FINAL SCHEDULE IS POSTED BY THE WEDNESDAY PRIOR TO THE CONVENTION. WHILE WE’D LIKE TO PRESENT IT BEFORE THAT TIME, IT IS IMPOSSIBLE DUE TO THE FLIGHT ITINERARIES AND SHOOTING SCHEDULES OF OUR CELEBRITY GUESTS

Updated: November 13, 2017

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We're honored to roll out the red carpet and welcome fans from around the world to the hometown of ABC/Disney's Once Upon a Time! We have three days and two nights of live entertainment starring the celebrities we love, and we promise you a time like no other.

One of the highlights of this particular convention is that our Gold Weekend Patrons will have the extraordinary opportunity to visit the actual series sets! The stars of Once Upon A Time, off the screen and in person for three days full of excitement, music and fun! Meet your favorite actors and interact with them in ways you never thought possible. This convention is different from any you've ever been to before. We guarantee you a seat to see all the stars, so there's no camping out or hoping to just catch a glimpse. You're only concern is having the time of your life alongside them! We hope you reserve this special time to celebrate with us!

Please make sure that you are on our complimentary bulletin list so we can advise you when we have updates on this very exciting launch!

#OUATVAN

DON'T FORGET TO USE THE OFFICIAL HASHTAG ON TWITTER, FACEBOOK, INSTAGRAM
and SNAPCHAT at creationent!

Twitter   Facebook   Instagram   Snapchat

Guests Celebrities

Lana Parrilla Regina
Sunday
Colin ODonoghue Captain Killian “Hook” Jones
Saturday
Lee Arenberg Leroy/Grumpy
Hosting Sat/Sun
Gil McKinney Prince Eric
Friday and Saturday
BeverleyElliott Granny
Day of Appearance to be Announced
Karen David Princess Jasmine
Saturday and Sunday
Keegan Connor Tracey William Smee
Friday and Saturday
MICHAEL COLEMAN Happy
Friday and Saturday
Michael will be hosting on Friday

More to Come!

Check back here for future guest information, we will also attempt to send out announcements to those on our OUAT email bulletin list when we land new guests and events.

Customer Support E-Mail: ANY problem you have please write to us at: customer.service@creationent.com and we'll look into it and get right back to you. Thanks!

Regarding the issue of alcoholic beverages at the convention: we do not allow alcohol to be present in our function rooms including the main theatre. This includes daily panel events and any night events. We kindly ask, for the evening event(s), you do not bring bags unless necessary. Water stations will be available in the room and, for those that have special medical needs, you can discreetly discuss those with security before entering and we will do bag checks. We regret that we've had to take this measure, but we must protect our audience and celebrities and we’ve been advised that this is a necessity. We retain the right not to allow entrance into any of the events to anyone who shows up appearing intoxicated.

ADA Rules on service animals: This event welcomes service animals as per The ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event.

All guests are announced when contracted, and all convention contracts include clauses allowing actors to cancel if they get film and/or television work. In the rare case of a guest cancellation we always try to do our best to replace performers. We cannot, however, refund tickets for a convention admission based on a guest cancellation, beyond of course specific autograph and/or photo op tickets which are not included in packages.

For those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). Sometimes autographing runs into the evening or later when guests appear late in the day. Because we have to wait for guests to give us their flight information we cannot tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event. For those out of towners that want to guarantee autographs of stars appearing on Sunday we do suggest staying over or planning a later leaving time.

PLEASE BE CAREFUL! We do suggest buying tickets only from the original source: through this website. Because all tickets are scanned for use at the convention we can ONLY allow the first person in using each singular ticket. Autograph and photo op tickets are also scanned for one time use. WE’VE NOTICED A PICKUP IN BOGUS TICKETS and well-meaning fans being ripped off by those that have just resold copied tickets.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees please keep flash photography to a minimum and try to learn how to get the best pictures in different lighting situations. Generally flash is not the best way to take photos at the convention. We will attempt to have a more detailed note page of getting the best pictures at conventions available soon.

Events

Unlike other genre conventions, Creation Entertainment has a strict policy to not "oversell" tickets. Every attendee, no matter what ticket they purchase, will have a seat in the main auditorium to see the major guests and join the main events! We believe in a more personal convention for fans, by fans, that leaves you with memories that last a lifetime!

Creation Entertainment has the right to refuse service to anyone who interferes with the safety and well-being of other patrons, staff, actors, Creation Entertainment and the establishment itself. This includes, but is not limited to, harassment of any kind both in advance and/or at a particular event, illegal activity, unreasonable rowdiness, patrons lacking adequate hygiene and inconsideration to others. Refusal of service shall never be based on race or color, National origin or citizenship status, religion or creed, sex, age, disability, pregnancy or genetic information, Veteran or Military status, marital status, sexual orientation or gender identity, medical condition, political affiliations or activities, or status as a victim of domestic violence, assault or stalking.

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Here are some scenes with Lana and Rebecca at the Chicago area tour stop!

 

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Master of Ceremonies

Once Upon a Time Set Tour

How would you like an unforgettable fairytale experience you can’t get anywhere else, like visiting the sets of your favorite TV show? Series Showrunner and Executive Producer Steve Pearlman leads a fascinating and entertaining 90 MINUTE TOUR of the Once Upon a Time standing sets on the world renowned sound stages of Bridge Studios in Burnaby BC. The only way to get a seat on this fascinating tour is to buy a Gold level pass to the show!

Our attendees will be transported by comfortable buses from the lobby of the hotel to Bridge where they will be treated to a tour of iconic Once Upon a Time sets as well as some game changing new sets for the new continuity of season 7, hosted by our special guest narrator. There will be UP TO five tour rotations beginning EARLY Saturday morning March 17, with the final tour ending in time for the start of Saturday's onstage main programming. As with last year the time of your tour is randomly selected and you will be contacted via email with your time. Please be at least 15 minutes early to catch your bus and to avoid missing this opportunity.

The time of your tour will be randomly selected from our schedule and we'll contact you via email with your time. Please be at least 15 minutes early to catch your bus and to avoid missing this opportunity. Please note: Still photography will be allowed on the sets, and all attendees will be required to sign a release waiver form.

Photos from Set Tours 2017:
Set Tours Set Tours Set Tours

 

 

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Set Tours

Lee Arenberg Lee ArenbergYOUR SPECIAL MASTERS OF CEREMONIES FOR THE CONVENTION: LEE ARENBERG and MICHAEL COLEMAN

Lee currently has a recurring role as Grumpy in Once Upon a Time, but he is also known as one of Captain Barbossa’s crew in the Pirates of the Caribbean film series playing Pintel. He has also been in Californication, Pushing Daisies, four series in the Star Trek franchise, Scrubs, Charmed, Arli$$, Angel, Seinfeld, and many more in an incredible 30-year television career.

Lee has been instrumental in helping to develop some of the fun entertainment events of this special Once Upon A Time Convention; we are very appreciative to have him as our master of ceremonies throughout Saturday and Sunday and the anchor of our Saturday Night ONCE UPON A CONCERT.

Talented Michael Coleman will be our FRIDAY MASTER OF CEREMONIES. Michael has also appeared on Smallville, Supernatural, Stargate: Atlantis, Eureka, Stargate, Millennium and any, many more. He also is a writer, producer, director and FX designer.


Michael Coleman Highlights

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Merchandise Area


Be Our Guest, featuring the Once Upon a Time Talent

"ONCE UPON A CONCERT" FEATURING:

 

"Be Our Guest" as we offer a magical night of exceptional live music on the Creation Stage on Saturday Night! Hosted by the charming Lee Arenberg and featuring the Once Upon a Time Orchestra and the exceptional vocal talents of Gil McKinney, Beverley Elliott, Michael Coleman, Karen David, Chris Gauthier and others to be announced! OUAT and Disney fans are always pleased with the classic songs and fun surprises! Who knows, you may end up in one of our famous Conga lines at the end of the show too!

The concert is included in many of our amazing ticket packages (Gold, Silver and Copper). Don't have a package ticket but still want to see the show? No problem! Tickets are only $35 and can be purchased on our website   at the convention. Buy your tickets today, these shows sell out quickly, and don't miss out on a once in a lifetime concert! 

Click here to view the FAQ and learn everything you need to know to have the best experience! THIS CONCERT TICKET IS NOT A DAYTIME CONVENTION TICKET. IT IS A TICKET TO THE "ONCE UPON A CONCERT" ONLY. You do not need a daytime convention ticket in order to attend this night-time show. Just the night-time show ticket.

 

$35

tickets

 


Gil Mckinney & Karen David "A Whole New World" duet
at our official convention in Toronto.

 

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MAKING MEMORIES THAT WILL LAST A LIFETIME:
Here’s some extra cool photos taken at past Creation OUAT Conventions, taken by Ashley.
Note that not all guests appear at every convention.

Once Upon A Time 2016
Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016 Once Upon A 2016

Send us more of your favorites to asponsor@creationent.com

 

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Costume Parade

THE CREATION COSTUME PARADE

cosplay at creation eventsSATURDAY: The costume parade (a Creation tradition that began with our first fan convention in 1971) continues stronger than ever as cosplay has exploded in popularity; at this event we’ll get to celebrate the gorgeous wonderful costume and makeup artists on Once Upon A Time.

Come as your favorite OUAT character, or make up your own and amp up your experience at the gathering. Our actual Costume Competition takes place on Saturday. Everyone who enters wins a prize, but the best of show wins a $250 gift certificate. Start working on your costume now and let your creativity shine for all to see! Bring your camera to grab shots of our guests of course, but also of the fans who have taken the time to develop their own costumes!

PLEASE NOTE: COSPLAYERS cannot CHARGE TO TAKE PHOTOS WITH FELLOW FANS!


Costume Contest at the Once Upon A Time Official Convention in Toronto

 

Here’s some great attendees at a recent OUAT Convention getting into the cosplay fun. These shots where supplied by Sophia Cowan.

Come in costume/character and have more fun throughout your visit, not just at the costume contest!

 

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Karaoke Party

We are proud to announce our famed Karaoke Celebrity Parties will now be a regular staple of our Official ONCE UPON A TIME Convention tour. They take place FRIDAY NIGHT, hosted by Michael Coleman and featuring, so far, celebrities tentatively set include Michael Coleman, Beverley Elliott and Chris Gauthier and those(generally but not always) appearing on Friday on stage. But you never really know who will show up!

Singers are our audience members backed up by the stars also, so it’s a lot of great interactive fun for all and FREE TO EVERYONE. Because front rows are removed this is not a seated event; there are seats in the back of the theatre for those that just want to chill and enjoy.

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Trivia Competition

TRIVIA COMPETITION

Here’s your chance to put all that OUAT watching to good use in our famous trivia competitions. Our first, on FRIDAY, is The Yes/No Game allowing 90 players the chance to win hundreds of dollars worth of gift certificates by showing off your knowledge of all things about the series.

On Saturday and/or Sunday (TENTATIVELY DEPENDING ON SCHEDULING), we’ll pick a panel of experts from the attendees and then allow our audience to try and STUMP THE EXPERTS, again giving attendees a chance to pick up OUAT gifts by knowing all about the show. It’s super-fun so start re-binge watching the show now! We also are working on some new trivia contests too!

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Merchandise Area

THE ONCE UPON A TIME VENDORS AREA

Look out because we have tons of cool official ONCE UPON A TIME licensed products to offer attendees! There will be official photographs shot from studio source, great T-shirts and tentatively apparel, jewelry, mugs and glassware, banners and posters, autographed items, and more! This is THE place to be for collectors!

PLEASE NOTE: Because we are a merchandise licensee of ABC Television for ONCE UPON A TIME, only products licensed by the studio are permitted for sale at the convention. Other vendors of other genre merchandise or things that might appeal to this audience are invited to attend as well. For our attendees we wanted you to know that the vendors area is small. Because of this fact, we didn't want anyone to come expecting a huge dealers room. Please also note as this is only in the early days of The Official ONCE UPON A TIME Convention Tour we are in the process of ramping up our merchandise line and bringing in new vendors.

If you would like to be a vendor at the convention just follow the rules at: www.creationent.com/dealers.htm

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ONCE UPON A TIME Music Video Contest

THE ONCE UPON A TIME FAN MUSIC VIDEO CONTEST

Are you a talented video editor? A walking encyclopedia of all the exciting moments from Once Upon a Time who thinks, "These would be awesome set to music?" Here is your chance to flex your creative muscles, and fan knowledge, to compete for prizes at OUAT Official Convention 2018 shows! Entries are judged on the following criteria:

Video, Audio & Editing quality
Inventiveness
Song selection & originality
Humorous submissions are encouraged!

Winners will receive a $100 gift certificate good for Creation merchandise (excludes convention, autograph and photo op tickets), and will be played on screens at the Official Once Upon A Time Conventions! Winners will be announced and awarded at the specific show.

Click here for the rules, submission guidelines and anything else you might need to know:

One OUAT music video may be submitted, and only one. All submissions must be on DVD and in a sleeve or jewel case to be accepted. ONLY NTSC FORMATED DVDs WILL BE ACCEPTED.

In your submission you must list the specific convention the music video is for.

Entries are limited to people attending the specific event. This is due to an overwhelming number of submissions.

Please keep the submissions under five minutes. Winners are announced at the event.

You do not have to be present for the actual showing of your video, but you must claim your award at the show before the end of the weekend or your award will be forfeited.

The competition closes 40 days prior to the convention. We will NOT make any exceptions to this.

Don't forget about the great supporting cast members of the show!

We ask that you do not use footage from shows other than OUaT.

Entries cannot be returned, and person submitting entry is granting Creation the right to play this entry in perpetuity at Creation events worldwide and/or online at the Creation website(s).

Creation does not sell music videos so your entry will never be sold as a commercial product, just presented at our events/online.

Do not submit the same video for multiple events. It will not be considered after its first submission. This also goes for videos that have been recycled with only minor changes.

SEND ENTRIES TO:
Creation Entertainment
ONCE UPON A TIME Music Video Contest/VANCOUVER 2018
217 South Kenwood St.
Glendale, CA 91205

 

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Online Auctions

creation auctions ONCE UPON A TIME AUCTIONS AT
CREATION'S AUCTION SITE!


ONCE UPON A TIME CHICAGO

 

 

As we get closer to the convention we auction off special VIP Experiences for a limited number of fans with our amazing guest stars through our online auctions site! Between 10 and 20 lucky fans get exclusive backstage access and a celebrity meet & greet. Imagine hanging out with the stars of Once Upon a Time!

To find out when the bidding starts and get access to the auction join our mailing list here: https://www.creationent.com/email.htm

 

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Ever dreamed of having an exclusive concierge assigned to you, and only you, at your favorite Creation Convention? Our Concierges know the rules inside and out, and use that knowledge to get you in line with the VIPs!

Not only that, they also help you keep track of every event, signing and photo op, so you won’t miss a thing.  If you're interested in this premium service, write to: concierge@creationent.com for more info.

 

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Gold Weekend Package

The convention proudly features two no-minimum bid auctions (one each day) which offers attendees the opportunity to grab great genre collectibles for super-low prices. It’s a fast-paced event that you won’t want to miss, and the bargains are especially enticing.

Also, as we get close to the convention, we auction off special VIP experiences including exclusive backstage access and meet and greets for limited numbers of fans with our guest stars.

Look for our bulletins (sign up for free at our site) for an announcement of our on-site auctions for these extra special activities!

 

 

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Tickets

WANNA SIT WITH YOUR FRIENDS?!?
FOR ALL RESERVED SEATING TICKETS (everything other than general admission single day or general admission weekend packages) IF YOU WANT TO SIT NEAR FRIENDS YOU MUST ORDER ALL THE TICKETS TOGETHER UNDER ONE ORDER.

Please make sure to bring ALL your printed out tickets to the convention as we cannot replace any tickets forgotten or lost. This holds true for all ticket-buyers domestic and outside of the United States as we no longer have a will-call or hold ticket desk. Our convention sites generally have a business office where you can print out your tickets if you have left them home by mistake. Once you present your ticket(s) at registration, photo op areas, or autograph sessions they will be scanned for legitimacy and one-time use only. Thanks!

Please do not purchase tickets second hand.

There have been too many people who unfortunately are copying their scannable tickets and reselling them to unsuspecting patrons. We turn away any ticket that comes ups SCANNED ALREADY and will let ONLY the first person in.

The only way to avoid this issue is NOT to buy tickets from anywhere but Creation’s website or at the convention itself at registration.

Please note: if you have autographs in a package you have purchased you are free to “gift” these to other people as long as they have some sort of admission ticket to the convention. Special exclusive events, like the private Gold Session, are for certain packages are should not be resold as the lanyard card and wristband must match for complimentary entrance to these events.

Customer support e-mail: ANY problem you have please write to us at:
and we'll look into it and get right back to you. Thanks!

 

NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission Ticket in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show. Join our free email list to get updates on ticket availability.

 

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Important information

We know that our attendees graciously like to give gifts on site to our celebrities, but the fact is that the gifts often get left behind due to travel restrictions and we also do not have an adequate means to handle gifts on site, so please do not bring any. Therefore we suggest you use this address for gifts for these stars:

Lana Parrilla, Rebecca Mader and Sean Maguire
c/o Bridge Studios
2400 Boundary Road
Burnaby, BC V5M 3Z3
Canada

 

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Ever want an exclusive concierge assigned just to you at a particular Creation Convention. They know the rules, will get you in lines right after the 10 VIPs, and they will help you keep track so you don’t miss anything. While it is expensive, we’ve been asked to offer, please write to concierge@creationent.com for more info. Thank you.

 

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Gold Weekend Package

 

GOLD WEEKEND ADMISSION PACKAGE At this early time we are happy to announce the on sale of our top-of-the-line, best-in-show GOLD WEEKEND ADMISSION PACKAGES!

This is the absolutely the most upscale and best way to attend the entire convention and getting you the following amazing benefits at the VANCOUVER 2018 Official ONCE UPON A TIME Convention.

1) The absolute best reserved seats in the main theatre where all our major guests appear and daytime events occur! This seat is yours so you can come and go freely, and you can actually pick out your seat on our floor plan ticketing system! Great for photographers too!

2) Complimentary in-person autographs with great guests including LANA PARRILLA, COLIN O’DONOGHUE, BEVERLEY ELLIOTT, LEE ARENBERG, KAREN DAVID, CHRIS GAUTHIER, MICHAEL COLEMAN, and GIL McKINNEY. The value of these autographs, if bought separately, is a large amount of the cost of the Gold Package, so you can see just one reason why this is such an awesome deal!

3) First to get autographs: we go row by row: you are in the front rows: you get the idea! THAT'S RIGHT: you get to our guests earlier than our other attendees: after all "going gold" does have its benefits!

4) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT” starring MC Lee Arenberg and other performers including Gil McKinney, Karen David, Beverly Elliott, Michael Coleman, You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change and of course additions.

5) Preregistration: We get you set for the weekend before other patrons (generally the night before the convention occurs we have preregistration) and give you first crack at the exclusive merchandise, and any available autograph and photo op tickets! Preregistration generally takes place Thursday night and early Friday morning. Preregistration is not a necessity, just a convenience. You can register anytime registration is open.

6) Wristband access: we have special color-coded wristbands and collectible lanyard credentials for GOLD Package Holders: once you get set you don't need to wait again!

7) Complimentary Admission to our TWO EXCLUSIVE TO GOLD SPECIAL SUPERSTAR PANELS (on Sunday the panel is 30 minutes) starring LANA PARRILLA and ????? Another EXCLUSIVE TO GOLD SATURDAY SUPERSTAR PANEL of 30 minutes of the duo of COLIN O’DONOGHUE and ??? is also planned, and YOU get to attend BOTH IN YOUR USUAL GREAT SEAT. On top of their regular convention appearances we have some of our stars doing these more intimate special panels just for our Gold Weekend Patrons, and we find that they are VERY special indeed, an amazing perk for our GOLD PATRONS: an hour of exclusive programming JUST FOR YOU!

8) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY, please note that seats are removed from the front area for this so there is not reserved seating. There are chairs in the back of the room though for folks that just want to relax and chill.

9) Admission to the vendors area.

10) The right to renew your same exact seat (or try to do better) for the following year's convention in VANCOUVER, if applicable.

11) And our most extraordinary BENEFIT: ON SATURDAY MORNING, 1 1/2 HOUR EXCLUSIVE TOURS OF THE SETS OF THE SERIES, BUS TRANSPORTATION INCLUDED, AND TOURING DONE BY THE EXECUIVE PRODUCER OF THE SERIES STEVEN PEARLMAN. YOU WILL BE CONTACTED PRIOR TO THE CONVENTION WITH YOUR TOUR TIME. STILL PHOTOGRAPHY IS ALLOWED, A RELEASE WAIVER FORM MUST BE SIGNED PRIOR TO BOARDING THE BUS. THE ONLY WAY TO GET THIS TOUR IS BY BEING A GOLD PATRON OF THE CONVENTION.

GOLD WEEKEND ADMISSION PACKAGE: $899 USD
Early bird price, may rise!

Please note that the first row has a premium charge of $1250 USD
Available in limited quantities.

tickets

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

 

*Please note that if you have autographs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is a wide assortment of photos and other collectibles on sale at the convention.

 

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Silver Weekend Package

 

Here’s what you get when you go “Silver” for THE VANCOUVER ONCE UPON A TIME CONVENTION:

1) The absolute best reserved seats after our GOLD SEATS in the main theatre where all our major guests appear and daytime events occur! This seat is yours so you can come and go freely and you can actually pick out your seat on our floor plan ticketing system! Great for photographers too! 


2) Complimentary in-person autographs with great guests including LANA PARRILLA, COLIN O’DONOGHUE, BEVERLEY ELLIOTT,  KAREN DAVID, CHRIS GAUTHIER,  and GIL McKINNEY. The value of these autographs, if bought separately, is a large amount of the cost of the SILVER Package, so you can see just one reason why this is such an awesome deal! 

3) Gold/Silver Autograph session: we go row by row: you are in the rows that get you up there right after Gold! THAT'S RIGHT: you get to our guests earlier than our other attendees: after all "going SILVER" does have its benefits! 

4) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT starring MC Lee Arenberg and other performers including Beverly Elliott, Michael Coleman, Chris Gauthier, Karen David and Gil McKinnney. You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change and of course additions. 

5) Preregistration: A special registration time only for our Gold, Silver, Copper and GA Weekend Package holders! Preregistration usually occurs the night before the convention begins so you can get set with your wristband, collectible credential and first crack (after Gold) at the exclusive merchandise and any available autograph and photo op tickets before we open to the public! Preregistration is not a necessity, just a convenience so you can register anytime registration is open. 

6) Wristband access: we have special color coded wristbands and collectible lanyard credentials for SILVER Package Holders: once you get set you don't need to wait again! 

7) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY hosted by Michael Coleman and joined by Chris Gauthier and Beverley Elliott, please note that seats are removed from the front area for this event, so there is no reserved seating. There will be chairs in the back for those who’d like to sit back and relax. 

8) Admission to the vendors area

 

 

SILVER WEEKEND ADMISSION PACKAGE: $299 USD


tickets

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

 

*Please note that if you have autographs as part of your ticket package benefits, you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is a wide assortment of photos and other collectibles on sale at the convention. Photo ops are not included in any ticket package and must be purchased separately.

 

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Copper Weekend Package

 

COPPER WEEKEND ADMISSION PACKAGE

We have added a new category of tickets called COPPER WEEKEND PACKAGES. These new packages consist of the following super-cool benefits:

1) Excellent guaranteed reserved seating in the theatre all three days where you will see all the guest stars on stage and enjoy all the other events, attractions and contests.

2) You can pick your actual seat off the seating chart and this will be yours for the entire convention (unless otherwise noted).

3) Complimentary admission to our "SATURDAY NIGHT CELEBRITY CABARET " CONCERT starring MC Lee Arenberg and other performers including Beverly Elliott, Michael Coleman, Chris Gauthier, Karen David and Gil McKinnney. Keep your same great seats you have during the day! Performers are tentative and subject to change.

4) Collectible credential and lanyard signifying your Copper Status at the convention

5) Preregistration A special registration time only for our Gold, Silver, Copper and GA Weekend Package holders! Preregistration usually occurs the night before the convention begins so you can get set with your wristband, collectible credential and first crack (after Gold and Silver) at the exclusive merchandise and any available autograph and photo op tickets before we open to the public! Preregistration is not a necessity, just a convenience so you can register anytime registration is open.

6) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY hosted by Michael Coleman and joined by Chris Gauthier and Beverley Elliott, please note that seats are removed from the front area for this event, so there is no reserved seating. There will be chairs in the back for those who’d like to sit back and relax.

7) Admission to the vendors area.

Please note that COPPER WEEKEND packages DO NOT INCLUDE any AUTOGRAPH or PHOTO OPS, those must be ordered separately if desired.

COPPER WEEKEND ADMISSION PACKAGE: $189 USD


tickets

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

 

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General Admission Weekend Package

This is the most economical way to attend all three days of the convention. You get a guaranteed seat in the theatre to see all the guests and events during the daytime, except the TWO special Gold Only panels, one set for each day. YOU are able to purchase any autographs or photo ops that are available as well as, of course, gain access to the vendors area. You get to participate in our preregistration times, and that is your choice, it is not a necessity. There are a limited number of GENERAL ADMISSION WEEKEND PACKAGES AVAILABLE, so please order soon!

COPPER WEEKEND ADMISSION PACKAGE: $160 USD


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Preferred Admission Single Days

Here's the most economical way to attend any single day(s) of the convention, which is sure to be a sell out, NOW is the time to make your plans! These tickets do guarantee a seat in the theatre and you will see all daytime celebrities and events. Of course, you also have access to the vendors room. These tickets, of course, do not include autographs or photo ops.

FRIDAY PREFERRED SEATING: $55 USD
SATURDAY PREFERRED SEATING: $80 USD
SUNDAY PREFERRED SEATING: $70 USD


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General Admission Single Days

Here is the best way to attend any single day(s) of the convention. You get a reserved seat, yours come and go all day, in the main theatre where you will see all the stars and events of the day. Of course you also have access to the vendors room. You also get to pick out your actual seat when you are ordering:

FRIDAY SINGLE DAY SEATING: $40 USD
SATURDAY SINGLE DAY SEATING: $65 USD
SUNDAY SINGLE DAY SEATING: $60 USD


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Autograph and Photo Op tickets do not include admission to the convention. You must have an admission ticket for the convention in order to redeem autograph and photo op tickets. Photography is not allowed during the autograph sessions.

NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as possible as we can never guarantee Admission tickets won't sell out before the show. Join our Free e-mail list to get updates on ticket availability.

 

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Autographs

AUTOGRAPH TICKETS

Here's the ultimately rare chance to get an in-person autograph from your fave celebrity. You can bring something from home or purchase a souvenir/photo at the convention. Sometimes our more popular stars sell out quickly, so please order as soon as you can. THANKS AND HAVE FUN!

** Please note that we cannot accept "on cell phone" tickets for autograph and photo op sessions so you must print them out at home and bring them to the convention on paper, not your phone. Thank you! We can accept "on cellphone" tickets for admission however.

PLEASE CHECK THE LISTINGS OF THE GOLD AND SILVER BENEFITS TO SEE WHO IS SIGNING ON A COMPLIMENTARY BASIS FOR YOU. IF THIS IS BEFORE THE SILVER PACKAGES IS LISTED WE CAN NOT PREDICT WHO WILL BE PART OF SILVER COMPLIMENTARY AUTOGRAPHS, BUT IT WILL INCLUDE A SUBSET OF THOSE SIGNING FOR GOLD AND NOT ANYONE ELSE.

LANA PARRILLA $70 USD (Sunday)

COLIN O’DONOGHUE $70 USD (Saturday)

KAREN DAVID $30 USD (Saturday and Sunday) Note that Karen will be signing on Saturday on a complimentary basis for those that have her autograph as part of their ticket package and for those with her separate autograph tickets. On Sunday she will sign JUST for those with his autograph tickets.

LEE ARENBERG $25 USD (Saturday and Sunday) Note that Lee will be signing on Saturday on a complimentary basis for Gold patrons and for those with his separate autograph tickets. On Sunday he will sign JUST for those with his autograph tickets.

CHRIS GAUTHIER $25 USD (Friday and Saturday) CHRIS will be signing on a complimentary basis for those packages he is included in on Friday only, along with those with his separate autograph ticket. On Saturday he will be signing ONLY for those with his separate autograph ticket

BEVERLEY ELLIOTT $30 USD (Day to be announced)

GIL McKINNEY $25 USD (Friday and Saturday) Note that Gil will be signing on Friday on a complimentary basis for Gold patrons and for those with his separate autograph tickets. On Saturday he will sign JUST for those with his autograph tickets.

MICHAEL COLEMAN $25 USD (Friday) Michael will be signing on a complimentary basis for those packages he is included in on Friday only, along with those with his separate autograph ticket. On Saturday he will be signing ONLY for those with his separate autograph ticket

MORE GUESTS TO COME.

 

tickets

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

 

Note: Patrons must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the vendors room. Please feel free to purchase as many autograph tickets of a particular celebrity as you'd like.

Note: Guests appear ONE day of the convention, so therefore their autographing and/or photo ops take place that day, except in VERY rare occasions which will be noted. If you are not attending all days of the convention it is wise to wait until specific days of appearance are announced before purchasing autographs or photo ops. You must have an admission ticket to the convention to get autographs or photo ops.

 

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Photo-Ops

PHOTO OP TICKETS

Photo Op tickets do not include admission to the convention. You must have an admission ticket for the convention to enter into the photo op areas. Due to security considerations and guest concerns we cannot facilitate the giving of gifts to guests at the photo op sessions. YOUR ONE PHOTO OP TICKET CAN INCLUDE UP TO TWO FANS. YOU ARE ALLOWED TO HAVE UP TO FOUR FANS IN A PHOTO, HOWEVER TO DO THAT YOU WOULD NEED TO PURCHASE TWO TICKETS (TWO FANS TIMES TWO TICKETS = FOUR FANS). Because of logistics and timing and at the request of our guests and photographers we cannot accommodate over FOUR fans in any one photo op.

If you’d like a pose, you can tell it to the guests, but please make sure you have your pose ready to go. Bring a picture that shows the pose if you think you may have a hard time explaining it. If you have props, please make sure they are easily held and ready to go.

Due to time constraints, here are some of the things we cannot allow: putting on clothing, blankets, ties etc…, floor poses, handcuffs, rose petals, confetti or anything that creates a mess that requires clean up. Please do not asked to be picked up in the photo. We obviously do not want anyone to get hurt.

Please know, that if you want a hug, go for a “hug shot”. Please do not ask for a hug before or after the photo is taken as it takes up someone else’s photo op time.

Your photo will be taken by Creation's all knowing and super-powerful official staff photographers. They take the best pictures, make the stars comfortable & willing to pose more freely with fans, and generally are beloved by all. JUST CLICK TO OUR E-MAIL FEEDBACK SECTION TO READ ABOUT HOW GREAT CREATION PHOTO OPS ARE! Please read: PHOTO OP F.A.Q.

** Please note that we cannot accept "on cell phone" tickets for autograph and photo op sessions so you must print them out at home and bring them to the convention on paper, not your phone. Thank you! We can accept "on cellphone" tickets for admission however.

Photo ops may be used for PERSONAL USE ONLY. Photo ops may not be used in whole or part, disseminated or distributed for profit or otherwise in any way.

Beverages are not allowed to be brought into the photo op room. Thanks!

PHOTO OP RULE: No projectile toys are allowed for the safety of our patrons.

 

LANA PARRILLA $90 USD (Sunday)

COLIN O’DONOGHUE $85 USD (Saturday)

KAREN DAVID $45 USD (Saturday)

LEE ARENBERG $40 USD (Saturday and Sunday)

CHRIS GAUTHIER $45 USD (Sunday)

BEVERLEY ELLIOTT $40 USD (Sunday)

GIL McKINNEY $40 USD (Friday and Saturday)

MICHAEL COLEMAN $40 USD (Friday)

 

tickets

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

 

 

Photo Ops

 

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Hotel

Westin Bayshore Hotel
1601 Bayshore Road
Vancouver, BC, Canada

Stay at the beautiful Westin Bayshore Hotel and make your visit to the convention into a full scale holiday. The hotel offers special lower than normal rates when you book through the ways mentioned below:

Flat Rate: $179 CAD for singles, doubles, double doubles (two beds)

Call 1-800-937-8461

Use web link to reserve your room:

BOOK ONLINE

 

Westin OHare Westin OHare

 

Creation Entertainment holds a "block" of rooms for our attendees. These blocks of rooms have a lower rate than standard rates at the hotel, but they also have a "cut-off" point after which hotels may choose to revert back to their own higher rates for our customers. Usually this cut-off date is one month prior to the event, but this does vary. Therefore it is always wise to book your rooms for our conventions as early as possible.

 

DEALERS:

Dealers and Vendors

If you wish to sell at this convention, please write to asponsor@creationent.com for more details. If you carry ONCE UPON A TIME merchandise please note that ONLY LICENSED MERCHANDISE will be allowed for sale.

It is not acceptable, due to studio rules, to sell prints of your artwork of the characters that are owned by the series studios. Also, our venues do NOT allow the sale of food products as they consider them competitive.

 

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Schedule

Shows start about 10 AM in the morning and run until about 6 or 7pm at night, but they can start earlier and/or end later if necessary to accommodate an actor’s schedule for autographing and photo ops. The hour-by-hour schedule is posted late in the afternoon (California time) on the Wednesday before the convention.

All guests and scheduling are tentative and subject to change.

ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.

 

In the unlikely event of a cancellation of the convention, or a date change, Creation is not responsible for refunding airfare or any other costs other than the payments made directly to Creation for ticketing. Also in the unlikely event, due to weather, transit issues or last-minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation is not responsible for any refunds other than separate specific-to-the-guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops, Creation will only be responsible for the refund of the separate autograph or photo op ticket.

 


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We are not responsible for orders that are rejected during processing that may be due to customer errors (usually caused because the customer does not complete the entire ordering process to the very end), credit card failures (usually caused when there are not enough funds in an account or the credit card company rejects the charge for any number of reasons including out of state ordering or unfamiliar ordering to the customers’ general pattern), or system errors during transmission of the order.

Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates.

NOTE: ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.

HARASSMENT POLICY: Creation Entertainment is dedicated to providing a safe and harassment-free experience for everyone, regardless of race, age, religion, gender, gender identity and expression, sexual orientation, disability, or physical appearance. We firmly believe in the ideals of one of our mentors, Star Trek’s late and beloved creator Gene Roddenberry.
We do not tolerate harassment of any kind from anyone. Patrons violating these rules may be expelled from the convention (without a refund) at Creation's discretion and hotel security may well be called in to facilitate this response. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. One or more of them is available at each of our conventions and they can be reached through registration or by the convention MC/Host. Issues of this importance should not be handled by our volunteers, as great as they are.

By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities.

All ticket prices are subject to change, please order as early as possible.

In the unlikely event of a cancellation of the convention, or a date change, Creation Entertainment is not responsible for refunding airfare or any other costs other than the payments made directly to Creation Entertainment for ticketing. Also in the unlikely event, due to weather, transit issues or last minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate tickets specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a hand full of cases over 40 plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.

In the extremely rare case (which has never happened before) our computer systems may accept more tickets than we have allotted for, we would refund ticket money to the last several people (in order) who did manage to get a confirmation or ticket. As we've said it has never happened, but we want to have a fair scenario in place it if does occur.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions.