Opportunities to reach a loyal genre audience. |
Keep up to date with our convention events and merchandise news! |
See Creation's great items now up for auction! |
Comments about our products and events. |
Some of the charitable causes we support. |
Our Vegas Star Trek Convention is ALWAYS full of surprises! Sir Patrick Stewart joins William Shatner and Leonard Nimoy in this once in a lifetime moment! We're glad we were there!
In 2006, space pioneers, astronauts Wally Schirra and Alan Bean, guested at Grand Slam: it was an honor!
Photo Credit: David Livingston
Three of the most popular actors on the planet graced our stages along with their The Twilight Saga: Breaking Dawn director: Bill Condon, Kristen Stewart, Robert Pattinson and Taylor Lautner helped us make history at an official fan gathering done in conjunction with the press junket and in association with Summit Entertainment.
Our first convention program in 1971, ticket prices were $1.50 a day and our special guest was legendary comic artist superstar Jim Steranko!
We even had time to publish 6 issues of a popular comic art fanzine called Infinity when we were teenagers. Back in the days before the internet, printed fanzines and conventions helped keep fandom connected.
When we ran The Official STAR WARS Convention we brought in Gene Roddenberry as a surprise and this moment in time was a true highlight. Gene was a great mentor of ours and he is always in our thoughts, especially when we gather for our Official STAR TREK Conventions.
LOST was one of the great TV series of all-time and we were proud to be an official licensee for the show. Here three of the stars, Ian Somerhalder, Evangeline Lilly and Naveen Andrews, grace our stages in a Creation Convention appearance.
Two of our most popular celebrity guests from the Stargate franchise making their only Creation appearance together on stage: Michael Shanks and Amanda Tapping! We love following their careers post Stargate and look forward to enjoying their work for years to come!
How's this for cool? Arnold as THE Terminator at our Official T-2 Convention, an awesome occasion!
A VERY special moment in Creation History
BILL SHATNER & LEONARD NIMOY toasting the 40th Anniversary of Star Trek on the exact day, 4 decades later, that the original series began its TV run! Taken in Chicago at Creation's Salute to Star Trek's 40th! Thanks, Bill and Leonard for being such a big part of Creation Entertainment! Who would have thought that as kids that watched classic Trek, that one day we'd be working with these show biz legends!
History is made again at Creation when LEONARD NIMOY passes the ceremonial "#1 Vulcan" tee-shirt to the new Mr. Spock ZACHARY QUINTO. It all happened in front of the audience at Grand Slam XVI. Creation Conventions: it is ALL about making wonderful memories like this!
Superstar Legend Jack Nicholson made the "Creation" scene, a definite ultra-cool moment in our 40 plus year history!
Growing up watching THE AVENGERS was a particular joy so when Patrick Macnee joined the Creation line-up of stars it was a joyous occasion for us and his many fans!
It's never happened before or after but it was another of our proudest moments: having four STAR TREK Captains share the stage. Let's hope we can pull it off again some day and add a few more?
Long-time Creation friend (and early fan attendee turned superstar producer) DEAN DEVLIN brought along friends Hank Azaria and Harry Shearer to one of our shows. Dean is currently behind one of TV's greatest shows LEVERAGE!
The impeccable Ricardo Montalban created Star Trek's most popular villian as Khan but in person he truly was one of a kind and his two appearances for us were definitely amongst the most memorable! He is sorely missed by all Trekkers and was indeed a Hollywood classic himself!
Gracious and supportive to us as ever William Shatner made sure first time Creation guest star Joan Collins (in her only convention appearance) was comfortable on stage, reunited decades after their ultra-popular classic Trek appearance together!
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Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of ticket they purchase, will have a seat in the main auditorium where the major guests appear and events take place. Nothing upsets us more than hearing about other conventions that sell tickets to patrons and then those very same patrons have to wait on additional lines inside the facility to get into (or sometimes not!) the main theatre. An important Creation Entertainment difference we want you to know about!
The Creation difference extends to our 40 years experience in running fan conventions. In the last few years we've seen promoter after promoter fail taking hard earned ticket money down with them. Inexperienced promoters, often first-timers, use celebrity images and names to get ticket money which they use to hopefully pay their expenses. When that fails they've already gone through "your" ticket money and they collapse leaving no recourse for ticket holders.
They say "buyer beware" but this has happened in Twilight, Star Trek, Battlestar Galactica, and Firefly fandom (to name just a few) and we really feel for those great fans who have lost their ticket money and upset travel plans. |
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**All Convention tickets have a non-refundable $8.50 shipping/handling fee charged per ticket ordered. This applies to all online orders.
AOL USERS: Please note that some AOL users have problems receiving e-mail from creationent.com addresses. If you are writing us from an AOL account please know that we ARE responding in a timely manner but it is possible our responses are being returned to us by AOL or they are going into your spam folder. Please open your spam file up and allow creationent.com addresses to get through.
Creation Entertainment's
Corporate office building in Glendale, CA
In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non convention ticket expenses. |
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ALL GUESTS AND EVENTS ARE SUBJECT TO CHANGE.
THE LATEST UPDATES ARE ALWAYS AVAILABLE IN THIS SECTION.
Updated:October 15, 2018
2018 |
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Burbank, CA (Los Angeles Area)
Nov. 9-11, 2018 - Once Upon A Time Official Convention
Jacksonville, FL
Dec. 7-9, 2018 - Supernatural Official Convention
Minneapolis, MN
Nov. 2-4, 2018 - Supernatural Official Convention
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Nashville, TN
Nov. 10-11, 2018 - Stranger Con, A Salute to the TV series Stranger Things
Vancouver, BC
Oct. 19-21, 2018 - Supernatural Official Convention
Whippany, NJ
Oct. 26-28, 2018 - Once Upon A Time Official Convention
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2019 |
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Burbank, CA (Los Angeles Area)
Jun. 7-9, 2019 - Official General Hospital Convention
Chicago, IL
Apr. 12-14, 2019 - Supernatural Official Convention
Jun. 21-23, 2019 - Gateway: An Anniversary Salute to Stargate
Jun. 28-30, 2019 - The Vampire Diaries/The Originals Official Convention
July 12-14, 2019 - Stranger Con, A Salute to the TV series Stranger Things
Dallas, TX
Jun. 21-23, 2019 - Supernatural Official Convention
Nov. 16-17, 2019 - Stranger Con, A Salute to the TV series Stranger Things
Las Vegas, NV
Mar. 28-31, 2019 - Supernatural Official Convention
Jul. 31 - Aug. 4, 2019 - Star Trek Official Convention
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Nashville, TN
Feb. 8-10, 2019 - The Vampire Diaries/The Originals Official Convention
Mar. 8-10, 2019 - Supernatural Official Convention
Seattle, WA
Feb. 8-10, 2019 - Supernatural Official Convention
Secaucus, NJ
May 3-5, 2019 - Stranger Con, A Salute to the TV series Stranger Things
Sep. 27-29, 2019 - Supernatural Official Convention
Toronto, ON Canada
Oct. 11-13, 2019 - Supernatural Official Convention
Washington DC
Nov. 1-3, 2019 - Supernatural Official Convention
Whippany, NJ
Jun. 28-30, 2019 - Riverdale Official Convention
Sep. 6-8, 2019 - The Vampire Diaries/The Originals Official Convention
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Creation Entertainment's
Frequently Asked Questions
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Get first notice of convention
updates!
Join our E-mail Lists! |
Customer Support E-Mail: ANY problem you have please write to us at:
and we'll look into it and get right back to you. Thanks!
All guests are announced when contracted, and all convention contracts include clauses allowing actors to cancel if they get film and/or television work. In the rare case of a guest cancellation we always try to do our best to replace performers. We can not, however, refund tickets for a convention admission based on a guest cancellation, beyond of course specific autograph and/or photo op tickets.
For those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). Sometimes autographing runs into the early evening or later when guests appear late in the day. Because we have to wait for guests to give us their flight information we can not tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event.
If you plan on buying your tickets at the door PLEASE make sure not to buy tickets from anyone you don’t truly know and trust. Since we check every ticket at the door, photo ops and autographing we have had to turn away tickets from anyone other than those bought our box-office or website as there have been counterfeiting going on (people making copies of their scannable pre convention bought tickets). There have been many cases of turned away folks who have bought from "scalpers" in a hallway or parking lot on the way into our conventions. PLEASE BE CAREFUL!
Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary cautions.
PHOTO OP RULE: No projectile toys are allowed for the safety of our patrons
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2018 |
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VANCOUVER, BC
Fri., Sat. & Sun.
October 19-21, 2018
The Westin Bayshore
1601 Bayshore Dr.,
Vancouver, BC, V6G 2V4, Canada
Creation Entertainment's
Supernatural Official Convention
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WHIPPANY, NJ
Fri., Sat. & Sun.
October 26-28, 2018
Marriott Hanover Hotel
1401 Route 10 East
Whippany, NJ
Creation Entertainment's
Once Upon A Time Official Convention
Book your group rate for Once Upon A Time Tour
in New Jersey 2018
http://www.marriott.com
Start date: 10/25/18
End date: 10/29/18
Last day to book: 10/4/18
Marriott hotel(s) is offering our group
A SPECIAL LOWER THAN NORMAL rate:
Hanover Marriott
for $159 USD per night
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MINNEAPOLIS, MN
Fri., Sat. & Sun.
November 2-4, 2018
Minneapolis Convention Center
1301 2nd Ave S
Minneapolis, MN 55403
Creation Entertainment's
Supernatural Official Convention
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START HERE
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BURBANK, CA
Fri., Sat. & Sun.
November 9-11, 2018
Marriott Los Angeles Burbank Airport Hotel
2500 Hollywood Way
Burbank, Ca
Creation Entertainment's
Once Upon A Time Official Convention
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Nashville, TN
Sat. & Sun.
November 10-11, 2018
Sheraton Music City
777 McGavock Pike,
Nashville, TN 37214
STRANGER CON
Creation Entertainment's Salute to the TV series
Stranger Things
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START HERE
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-CANCELLED-
Creation Entertainment Presents:
Xtraordinary25:A 25th Anniversary Salute to The X-Files
Secaucus, NJ (NY/NJ Area)
Sat. & Sun.
November 17-18, 2018
Meadowlands Exposition Center
355 Plaza Drive,
Secaucus, NJ 07094
This event has unfortunately been cancelled. Those that have purchased tickets are being contacted by email. We regret the inconvenience.
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-CANCELLED-
PHOENIX, AZ
Fri., Sat. & Sun.
November 30 - December 2, 2018
Mesa Convention Center
263 N Center St,
Mesa, AZ 85201
THE VAMPIRE DIARIES
OFFICIAL CONVENTION
This event has unfortunately been cancelled. Those that have purchased tickets are being contacted by email. We regret the inconvenience.
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JACKSONVILLE, FL
Fri., Sat. & Sun.
December 7-9, 2018
Hyatt Regency Jacksonville
225 E. Coastline Dr.
Jacksonville, Fl
Creation Entertainment's
Supernatural Official Convention
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2019 |
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SEATTLE, WA
Fri., Sat. & Sun.
February 8-10, 2019
The Westin Seattle
1900 5th Avenue
Seattle, WA 98101
Creation Entertainment's
Supernatural Official Convention
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NASHVILLE, TN
Fri., Sat. & Sun.
February 8-10, 2019
Sheraton Music City
777 McGavock Pike,
Nashville, TN 37214
THE VAMPIRE DIARIES and THE ORIGINALS
OFFICIAL CONVENTION
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START HERE
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Buy Tickets
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NASHVILLE, TN
Fri., Sat. & Sun.
March 8-10, 2019
Gaylord Opryland Hotel
2800 Opryland Drive
Nashville, TN 37214
Creation Entertainment's
Supernatural Official Convention
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LAS VEGAS, NV
Thurs., Fri., Sat. & Sun.
March 28-31, 2019
Rio Hotel and Suites
3700 W. Flamingo Rd.
Las Vegas, NV
Creation Entertainment's
Supernatural Official Convention
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START HERE
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CHICAGO, IL
Fri., Sat. & Sun.
April 12-14, 2019
Donald E. Stephens Convention Center
5555 N. River Road,
Rosemont, IL 60018
Convention hotel:
Hyatt Regency O’Hare
9300 Bryn Mawr Avenue
Rosemont, IL 60018
Creation Entertainment's
Supernatural Official Convention
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SECAUCUS, NJ
Fri., Sat. & Sun.
May 3-5, 2019
Meadowlands Exposition Center
355 Plaza Drive
Secaucus, NJ 07094
STRANGER CON
Creation Entertainment's Salute to the TV series
Stranger Things
Confirmed Talent:
Talent announcements to come soon.
Convention Hotel:
Embassy Suites Meadowlands
455 Plaza Drive
Secaucus, NJ 07094
Flat Rate: $184.00 Single (One King Bed), $219.00 Double (Two Double Beds)
Call 1-201-864-7300
Or use web link below:
BOOK ONLINE
Airport Transportation:
To Newark International Airport
Directions: Take New Jersey Turnpike North to exit 16E (Lincoln Tunnel) pay toll for 16E, keep left and follow sign towards Secaucus Route 3. At the third traffic light turn right onto Plaza Drive. Hotel is on left. Phone 201 864-7300.
Distance from Hotel: 12 mi., Drive Time:15 min.
Bus Service: Call Hotel for information
Courtesy Bus: Has Airport Shuttle
Super Shuttle: Call Hotel for information
Subway/Rail: Call Hotel for information
Taxi: Average cost 54.00 USD
To La Guardia Airport:
Directions: Use general hotel directions to determine the best route from LaGuardia or JKF airports. Phone 201 864-7300.
Distance from Hotel: 20 mi., Drive Time: 50 min.
Taxi: Average cost 107.00 USD
To Teterboro Airport:
Directions: Take Route 17 South to Route 3 East Service Road (keep right). Exit at Harmon Meadow Boulevard/Plaza at the Meadows (large blue sign immediately after overpass). At second light turn right, hotel is on the left. Phone 201 864-7300.
Distance from Hotel: 7 mi., Drive Time: 10 min.
Courtesy Bus: free based on avail.
Taxi: Average cost 35.00 USD
Photos of Convention Center 
Photos of hotel 
THIS SHOW IS NOT YET ON SALE. MAKE SURE TO BE ON OUR FREE MAILING LIST ON THE SUBJECTS YOU ARE INTERESTED IN AND WE'LL LET YOU KNOW WHEN THE CONVENTION LAUNCHES SO YOU CAN GRAB THE BEST SEATS: JOIN OUR MAILING LIST AT http://www.creationent.com/email.htm
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Buy Tickets
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Tickets on sale soon!
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BURBANK(Los Angeles Area), CA
Fri., Sat. & Sun.
June 7-9, 2019
Marriott Burbank Airport
2500 Hollywood Way
Burbank, CA 91505
Creation Entertainment's Official GENERAL HOSPITAL Convention
Confirmed Talent:
Talent announcements to come soon.
Convention Hotel:
Flat Rate: $195.00 Single (One King Bed), $195.00 Double (Two Double Beds)
Call 1-800-228-9290
Start date: 6/6/19
End date: 6/10/19
Last day to book: 5/3/19
Discounted overnight-self parking rate of $21.00 for overnight guests and day visitors.
BOOK ONLINE
Airport Transportation:
Burbank Bob Hope Airport (BUR)
Airport Phone: +1 818-840-8840
Hotel direction: 0.1 miles SE
Airport shuttle service, scheduled, complimentary
Shuttle Phone: +1 818-843-6000
Alternate transportation: Ace Limo Service; fee: 20 USD (one way); reservation required
Estimated taxi fare: 9 USD (one way)
Visit BUR airport website: http://hollywoodburbankairport.com/
Driving directions: Exit airport on Thornton Ave. Turn right at the light and make an immediate left into hotel entrance.
Los Angeles International Airport (LAX)
Airport Phone: +1 855-463-5252
Hotel direction: 30 miles NE
This hotel does not provide shuttle service.
Alternate transportation: Super Shuttle; fee: 26 USD (one way); on request
Estimated taxi fare: 80 USD (one way)
Visit LAX airport website: https://www.flylax.com/
Driving directions: Take the I-405 N ramp to Sacramento. Keep left at the fork and merge onto I-405 N. Take exit 63B to merge onto US-101 S toward Los Angeles. Slight left onto CA-134 E (signs for Burbank/Glendale). Take exit 2 for Pass Ave toward Burbank. Turn left onto N Pass Ave. Turn right onto W Verdugo Ave. Turn left onto N Hollywood Way. Keep left at the fork. Destination will be on the right.
Photos of hotel 
THIS SHOW IS NOT YET ON SALE. MAKE SURE TO BE ON OUR FREE MAILING LIST ON THE SUBJECTS YOU ARE INTERESTED IN AND WE'LL LET YOU KNOW WHEN THE CONVENTION LAUNCHES SO YOU CAN GRAB THE BEST SEATS: JOIN OUR MAILING LIST AT http://www.creationent.com/email.htm
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PLANO(DALLAS Area), TX
June 21-23, 2019
Plano Event Center:
2000 E Spring Creek Pkwy
Plano, TX 75074
Creation Entertainment's
SUPERNATURAL Official Convention
Convention hotel:
Hilton Garden Inn Dallas/Allen
705 Central Expressway South
Allen,Texas, 75013
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Tickets on sale soon!
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START HERE
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Buy Tickets
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A 25th Anniversary Salute to
Stargate
CHICAGO, IL
Fri., Sat. & Sun.
June 21-23, 2019
Westin O’Hare Hotel
6100 N. River Road
Rosemont, IL 60018
GATEWAY: An Anniversary Salute to Stargate
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CHICAGO, IL
Fri., Sat. & Sun.
June 28-30, 2019
Westin O’Hare Hotel
6100 N. River Road
Rosemont, IL 60018
THE VAMPIRE DIARIES and THE ORIGINALS
OFFICIAL CONVENTION
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START HERE
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START HERE
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CHICAGO, IL
Fri., Sat. & Sun.
July 12-14, 2019
Hyatt Regency O’Hare
9300 Bryn Mawr Avenue
Rosemont, IL 60018
STRANGER CON
Creation Entertainment's Salute to the TV series
Stranger Things
Confirmed Talent:
Talent announcements to come soon.
Hotel Info
Flat Rate: $176.00 Single (One King Bed), $191.00 Double (Two Double Beds)
Call 1-888-591-1234 *Available 12 months before.
Or use web link below.
use the weblink:
BOOK ONLINE
**Please note that the above link does not take you automatically to our JULY 2019 block dates, please input the dates on the upper right calendar.**
Airport Transportation:
To / From O’Hare International Airport:
HYATT SHUTTLE BUS - The hotel offers a complimentary shuttle that runs every 15 minutes from 4:00am to 12:00am and every 30 minutes from 12:00am to 4:00am from the front entrance of the hotel. The Hyatt shuttle bus will pick up at the Bus/Shuttle Center at O’Hare International Airport outside of Door 1.
TAXI – Taxis are easily accessible outside of the hotel. The hotel doorman will be glad to secure a cab for your trip to the airport or downtown.
To / From Midway Airport:
AIRPORT EXPRESS - Shuttles operate 7 days a week, 365 days a year. Go Aiport Express is a door-to-door transportation service. They offer shared ride airport shuttles, private van charters, Chicago limousine and car services and group transportation charters. Telephone: 888-284-3826.
TAXI - Service is available on a first come, first served basis outside of the baggage claim area. All taxis are metered, except for flat fare into downtown Chicago. Approximate cost of a trip from Midway to Hyatt Regency is $65.00.
Photos of hotel 
THIS SHOW IS NOT YET ON SALE. MAKE SURE TO BE ON OUR FREE MAILING LIST ON THE SUBJECTS YOU ARE INTERESTED IN AND WE'LL LET YOU KNOW WHEN THE CONVENTION LAUNCHES SO YOU CAN GRAB THE BEST SEATS: JOIN OUR MAILING LIST AT http://www.creationent.com/email.htm
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LAS VEGAS, NV
Wed., Thu., Fri., Sat. & Sun.
Jul. 31 - Aug. 4, 2019
(With Pre-Registration and Vendor Preview for full package holder on July 30, 2019)
The Rio Suites and Resort
3700 W Flamingo Rd.
Las Vegas, NV 89103
THE OFFICIAL STAR TREK CONVENTION
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Tickets on sale soon!
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START HERE
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Buy Tickets
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WHIPPANY, NJ
Fri., Sat. & Sun.
September 6-8, 2019
Hanover Marriott Hotel
1401 Route 10 East
Whippany, NJ
THE VAMPIRE DIARIES
OFFICIAL CONVENTION
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SECAUCUS, NJ
Fri., Sat. & Sun.
September 27-29, 2019
Meadowlands Expo Center
355 Plaza Drive
Secaucus, NJ 07094
Creation Entertainment's
Supernatural Official Convention
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START HERE
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START HERE
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Buy Tickets
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THE LAST VISIT OF THE OFFICIAL SUPERNATURAL TOUR TO TORONTO: MAKE YOUR PLANS NOW
TO BE PART OF THE FUN!
TORONTO, ON CANADA
Fri., Sat. & Sun.
October 11-13, 2019
Westin Harbour Castle
1 Harbour Square,
Toronto, ON, M5J 1A6, Canada
Creation Entertainment's
Supernatural Official Convention
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WASHINGTON DC AREA
Fri., Sat. & Sun.
November 1-3, 2019
Crystal Gateway Marriott
1700 Jefferson Davis Highway
Arlington, VA 22202
Creation Entertainment's
Supernatural Official Convention
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START HERE
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START HERE
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DALLAS,TX
Sat. & Sun.
November 16-17, 2019
Hyatt Regency Dallas
300 Reunion Blvd.
Dallas, TX 75207
STRANGER CON
Creation Entertainment's Salute to the TV series
Stranger Things
Confirmed Talent:
Millie Bobby Brown Eleven (Sunday)
(With more to come soon)Talent announcements to come soon.
Hotel Info
Flat Rate: $159.00 Single (One King Bed), $159.00 Double (Two Double Beds)
Call 1-888-591-1234
Or use web link: Available soon.
Cutoff Date: October 30, 2019
Parking Rate: $12 per vehicle/night.
Airport Transportation:
Transportation to / from DFW International Airport
Taxi fare is approximately $45-50
Go Shuttle shuttles are for $16 and are located on the front drive. Sedan, SUV and cab service also available. https://yellowcheckershuttle.hudsonltd.net/res?
USERIDENTRY=H119254&LOGON=GO
The DART (Dallas Area Rapid Transit) orange line leaves from the airport and goes to the West End station, and guests can take either the red or blue line to get to Union Station (attached to the hotel via underground concourse). For transportation to DFW Airport from the hotel, guests can take either the red or blue DART lines from Union Station to the West End station and switch to the orange line to take to the airport.
Transportation to / from Love Field Airport
Taxi fare is approximately $20-25
Go Shuttle shuttles are for $16 and are located on the front drive. Sedan, SUV and cab service also available. https://www.goyellowcheckershuttle.com/hyattreunion
Other Transportation:
Amtrak: Connected to Hyatt Regency Dallas by way of underground walkway to Union Station. Please call 214 653 1101 for train information.
Greyhound: The nearest Greyhound station is located at 205 S Lamar St. Please call 214 849 6831 for bus information.
DART Light Rail Service: the hotel is conveniently connected to Union Station on the Red and Blue lines and is also a stop for TRE commuter rail to Fort Worth.
D-Link: This is a FREE service provided by DART, Downtown Dallas, Inc. and the City of Dallas that lets you explore the many unique and historic districts of Downtown Dallas
Dallas Streetcar: This is a FREE service provided by DART that picks at Union Station, connected to the hotel, and runs to the Bishop Arts District, one of Dallas' best areas for food, shops and galleries.
Rental Cars: Avis/Budget has a new location inside Hyatt Regency Dallas’ lobby. Hours are expected to vary on business levels so we recommend contacting them ahead of time to make arrangements.
AVIS – (214) 712-7188
Budget – (214) 712-7189
Photos of hotel
THIS SHOW IS NOT YET ON SALE. MAKE SURE TO BE ON OUR FREE MAILING LIST ON THE SUBJECTS YOU ARE INTERESTED IN AND WE'LL LET YOU KNOW WHEN THE CONVENTION LAUNCHES SO YOU CAN GRAB THE BEST SEATS: JOIN OUR MAILING LIST AT http://www.creationent.com/email.htm
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PLEASE NOTE a few of the important items. For a complete list of information visit the FAQ pages:
TICKETS SENT VIA EMAIL
Please note that tickets are delivered to you via e-mail in PDF format which you should print out and bring with you to convention registration. Most customers receive their PDF tickets within 3-5 business days of having placed their order. During extra busy times it might take a bit longer to get your PDF tickets.
TICKETS ARE NON-REFUNDABLE
All tickets are non-refundable as stated on the website and before you check out. You can, however, sell or give your ticket to someone else. If you do, you just forward them the etickets. Once you give the eticket to another person, they become the customer and have the right to reserve the same seat for next year if that type of ticket is applicable and re-ups are done at that particular event. If you miss a scheduled photo op or autograph as printed on the schedule Creation Entertainment is not responsible for a refund for that missed event.
HOW ARE AUTOS/PHOTO OPS DONE
For some of the actors, you will be called up in batches for the photo ops based on the “seq” number on your eticket. For other actors, it will be first come first serve. It will be noted on the schedule.
For the autograph sessions, the gold, silver and copper package people are called up row by row. After they are done, the single-day ticket holders are called up by the “seq” number on their eticket.
BUYING SECONDHAND TICKETS
We do strongly suggest that our customers do not buy secondhand tickets and buy only from the Creation website. We’ve had customers purchase tickets from other “customers” and when they arrive they find those tickets have already been scanned or are counterfeit. In those cases we cannot accommodate the person who is not the first one in with a scannable ticket.
HARASSMENT AT EVENTS
Creation does not tolerate any forms of harassment or bullying at its events. We operate our events under the philosophy of one of our mentors, Gene Roddenberry, who expressed hope that the future would fulfill his hope for tolerance, acceptance of differences, and inclusion of all. The company’s complete policy is stated on each schedule of events that is handed out at each convention.
GUEST CANCELLATIONS
All convention contracts allow celebrities to cancel if filming or other work arises, or, of course, if illness occurs. When you purchase a ticket you are purchasing a ticket to an event not an appearance of a particular guest, so in the rare occasion that a guest cancels Creation is only responsible for the refund (if you wish) or exchange for separate tickets for that guests’ autograph, photo op, or duo photo ops in which they are included. If their signature is part of a ticket package Creation will do its best to offer other guests’ autograph(s) instead, or offer pre-signed celebrity autographs, but as cancellations often occur at the last minute, Creation is not obligated to do so.
WEAPONS POLICY
Creation and the hotel would prefer that you not bring any weapons to the show. There has been a lot going on in this country and we'd all feel more comfortable if there weren't any weapons, even fake ones, at our shows. Hope you can understand.
If you want to use it in a photo op/autograph, you can leave it in your room/car until it's time for the photo op/autograph. Then go get it for the picture/autograph and return it to your room/car after the picture/autograph is over.
If you want to use it in the costume contest, you can leave it in your room/car until it's time for the contest. Then go get it for the contest and return it to your room/car after the contest is over.
Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates. NOTE: All tickets are non-refundable. All tickets are subject to a non-refundable $8.50 shipping/handling fee charged per ticket ordered. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.
In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non-convention ticket expenses.
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