#OUATSF

Customer Support E-Mail: ANY problem you have please write to us at: customer.service@creationent.com and we'll look into it and get right back to you. Thanks!

Regarding the issue of alcoholic beverages at the convention: we do not allow alcohol to be present in our function rooms including the main theatre. This includes daily panel events and any night events. We kindly ask, for the evening event(s), you do not bring bags unless necessary. Water stations will be available in the room and, for those that have special medical needs, you can discreetly discuss those with security before entering and we will do bag checks. We regret that we've had to take this measure, but we must protect our audience and celebrities and we’ve been advised that this is a necessity. We retain the right not to allow entrance into any of the events to anyone who shows up appearing intoxicated.

ADA Rules on service animals: This event welcomes service animals as per The ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event.

All guests are announced when contracted, and all convention contracts include clauses allowing actors to cancel if they get film and/or television work. In the rare case of a guest cancellation we always try to do our best to replace performers. We cannot, however, refund tickets for a convention admission based on a guest cancellation, beyond of course specific autograph and/or photo op tickets which are not included in packages.

For those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). Sometimes autographing runs into the evening or later when guests appear late in the day. Because we have to wait for guests to give us their flight information we cannot tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event. For those out-of-towners that want to guarantee autographs of stars appearing on Sunday we do suggest staying over or planning a later leaving time.

PLEASE BE CAREFUL! We do suggest buying tickets only from the original source: through this website. Because all tickets are scanned for use at the convention we can ONLY allow the first person in using each singular ticket. Autograph and photo op tickets are also scanned for one-time use. WE’VE NOTICED A PICKUP IN BOGUS TICKETS and well-meaning fans being ripped off by those that have just resold copied tickets.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees please keep flash photography to a minimum and familiarize yourself on how to get the best pictures in different lighting situations. Generally flash is not the best way to take photos at the convention. We will attempt to have a more detailed note page of getting the best pictures at conventions available soon.

Along with on-stage appearances by our celebrities, we will be having various events to fill up your non-stop days of live entertainment. Here's what's planned so far:

WE HAVE A SPECIAL PRIZE IN MIND FOR A GREAT COSPLAYER OUT THERE: HERE ARE THE DETAILS:

Oncers, do you love cosplaying? Tweet a photo of your cosplay for #OUATSF and be entered for a a chance at a session with makeup artist @vic_righthand!

The Details:
• Use the hashtag #OUATSF and tag @vic_righthand

• Must have admission to Once Upon A Time Official convention San Francisco 2017

• One entry per person – Sorry, no groups

• Photo must include yourself in costume and be Once Upon a Time or Disney themed

The makeup session will be scheduled based on the availability of the participant and the artist during the convention dates of 8/18 – 8/20/2017. Only one entry will be chosen and selected by @vic_righthand.

Cosplay away Oncers!  

Walk in the footsteps of your favorite characters in the real Storybrooke. During filming the picturesque village of Steveston in Richmond BC, Canada (located a short drive from Vancouver) magically transforms into Once Upon a Time’s Storybrooke. Many local businesses appear on TV unchanged, and the “Storybrooke Country Bread” signage can be seen year round.  

Find out more here. 

MAKING MEMORIES THAT WILL LAST A LIFETIME:
Here’s some extra cool photos taken at past Creation OUAT Conventions, taken by Ashley.
Note that not all guests appear at every convention.

Send us more of your favorites to asponsor@creationent.com

 

YOUR SPECIAL MASTER OF CEREMONIES FOR THE CONVENTION: LEE ARENBERG

Lee currently has a recurring role as Grumpy in Once Upon a Time, but he is also known as one of Captain Barbossa’s crew in the Pirates of the Caribbean film series playing Pintel. He has also been in Californication, Pushing Daisies, four series in the Star Trek franchise, Scrubs, Charmed, Arli$$, Angel, Seinfeld, and many more in an incredible 30-year television career.

Lee has been instrumental in helping to develop some of the fun entertainment events of this special Once Upon A Time Convention and we are very appreciative to have him as our master of ceremonies throughout the weekend and the anchor of our Saturday Night Celebrity Concert.

ONCE UPON A CONCERT

We are pleased to announce a VERY unique evening of entertainment for attendees on Saturday. Hosted by LEE ARENBERG and featuring selected guest celebrities, we will be presenting a musical concert that is sure to please. With our other official conventions this night of live entertainment has always proved to be a true highlight of the entire weekend. TENTATIVELY SET FOR SAN FRANCISCO ARE: already mentioned Lee, GIL McKINNEY (who has a spectacularly beautiful voice as our Supernatural audience knows), MICHAEL COLEMAN, and the amazing BEVERLEY ELLIOTT, with hopefully more surprises to come!

ONCE UPON A CONCERT is complimentary for our Gold, Silver and Copper Patrons (who keep their same great seats they had during the day). For others a nominal fee of $30 grants a non-reserved seat for the night.

THIS CONCERT TICKET IS NOT A DAYTIME CONVENTION TICKET. IT IS A TICKET TO THE "ONCE UPON A CONCERT" ONLY. You do not need a daytime convention ticket in order to attend this nighttime show. Just the nighttime show ticket.

Available tickets will be on sale at the convention.

"ONCE UPON A CONCERT" FEATURING:

Wow, are all of us in OUAT fandom are lucky: we have two absolutely sensational singers as part of the cast and they are both participating in our ONCE UPON A CONCERT. The marvelous Gil McKinney will be doing several numbers and there’s no question that Gil is on his way to a lead on Broadway, but we got him first!   As soon as we heard Gil sing we knew he had this extraordinary voice, just as Beverley Elliott is blessed with.   All the guests participating are indeed cool to do so, we love them all as we work together to make the Saturday Nights at OUAT as much fun as our Supernatural Tours.  We can do it!

Gil Mckinney & Karen David "A Whole New World" duet
at our official convention in Toronto.

THE CREATION COSTUME PARADE

The costume parade (a Creation tradition that began with our first fan convention in 1971) continues stronger than ever as cosplay has exploded in popularity and at this event we’ll get to celebrate the gorgeous wonderful costume and make-up artists on Once Upon A Time.

Come as your favorite OUAT character, or make up your own and amp up your experience at the gathering. Our actual Costume Competition takes place on Saturday. Everyone who enters wins a prize, but the best of show wins a $250 gift certificate. Start working on your costume now and let your creativity shine for all to see! Bring your camera to grab shots of our guests of course, but also of the fans who have taken the time to develop their own costumes!

PLEASE NOTE: COSPLAYERS cannot CHARGE TO TAKE PHOTOS WITH FELLOW FANS!

Costume Contest at the Once Upon A Time Official Convention in Toronto

Here’s some great attendees at a recent OUAT Convention getting into the cosplay fun. These shots where supplied by Sophia Cowan.

Come in costume/character and have more fun throughout your visit, not just at the costume contest!

FREE KARAOKE PARTIES ON FRIDAY NIGHT WITH CELEBRITIES!

We are proud to announce our famed Karaoke Celebrity Parties will now be a regular staple of our Official ONCE UPON A TIME Convention tour.  They take place FRIDAY NIGHT and feature celebrities, generally but not always, those appearing on Friday on stage, but you never really know who will show up!   Singers are our audience members backed up by the stars also, some it’s a lot of great interactive fun for all and FREE TO EVERYONE.  Because front rows are removed this is not a seated event but there are seats in the back of the theatre.

TRIVIA COMPETITION

Here’s your chance to put all that OUAT watching to good use in our famous trivia competitions. Our first, on FRIDAY, is The Yes/No Game allowing 90 players the chance to win hundreds of dollars worth of gift certificates by showing off your knowledge of all things about the series.

On Saturday and Sunday, we’ll pick a panel of experts from the attendees and then allow our audience to try and STUMP THE EXPERTS, again giving attendees a chance to pick up OUAT gifts by knowing all about the show. It’s super-fun so start re-bingeing the show now! We also are working on some new trivia contests too!

THE ONCE UPON A TIME VENDORS AREA

Look out because we have tons of cool official ONCE UPON A TIME licensed products to offer attendees! There will be official photographs shot from studio source, great T-shirts and tentatively apparel, jewelry, mugs and glassware, banners and posters, autographed items, and more! This is THE place to be for collectors!

PLEASE NOTE: Because we are a merchandise licensee of ABC Television for ONCE UPON A TIME, only products licensed by the studio are permitted for sale at the convention. Other vendors of other genre merchandise or things that might appeal to this audience are invited to attend as well. For our attendees we wanted you to know that the vendors area is small. Because of this fact, we didn't want anyone to come expecting a huge dealers room. Please also note as this is only in the early days of The Official ONCE UPON A TIME Convention Tour we are in the process of ramping up our merchandise line and bringing in new vendors.

If you would like to be a vendor at the convention just follow the rules at: www.creationent.com/dealers.htm.

The convention proudly features two no-minimum bid auctions (one each day) which offers attendees the opportunity to grab great genre collectibles for super-low prices. It’s a fast-paced event that you won’t want to miss, and the bargains are especially enticing.

Also, as we get close to the convention, we auction off special VIP experiences including exclusive backstage access and meet and greets for limited numbers of fans with our guest stars.

Look for our bulletins (sign up for free at our site) for an announcement of our on-site auctions for these extra special activities!

THE ONCE UPON A TIME FAN MUSIC VIDEO CONTEST

Everyone loves catching the fan-produced music videos we proudly run throughout the convention. It is always fun to share some hot music coupled with favorite scenes from ONCE UPON A TIME. We must say how very talented the "fan" editors have become based on other properties we’ve worked with on official conventions in the past. If you are a talented video editor now is your chance to show off your creativity and vie for prizes at Creation Entertainment's ONCE UPON A TIME Official Convention Tour 2016-2017.

Rules: one music video about ONCE UPON A TIME may be submitted on DVD only (please no computer-based media like CD accepted). PLEASE USE ONLY NTSC FORMAT FOR YOUR DVD. Entries are judged on the following criteria: video quality, audio quality, editing quality, inventiveness, song selection and originality. Humorous submissions are encouraged. Entries cannot be returned, and person submitting entry is granting Creation the right to play this entry in perpetuity at Creation events worldwide and/or online at the Creation website(s). Creation does not sell music videos so your entry will never be sold as a commercial product, just presented at our events/online.

Winners will receive a $100 gift certificate good for Creation merchandise (Creation merchandise only, excludes convention, autograph and photo-op tickets). Winners will be announced and certificates awarded on site. Please tell us which specific convention the music video is for and send in your video using order confirmation or signature required in order to know if it has arrived. We do not announce winners until the event. Thanks and good luck!

Note: Due to the high volume of entries for our Music Video Contests, we are forced to limit entries to those people actually attending the specific show they are entering for. You do not have to be present for the actual showing of your video, but you must claim your award on site before the end of the weekend or your award will be forfeited.

URGENT: PLEASE NOTE THE COMPETITION CLOSES FORTY DAYS PRIOR TO THE ACTUAL OPENING OF THE CONVENTION, NO EXCEPTIONS! PLEASE NOTE that we are also looking for entries to introduce all our cast members so please keep that in mind too! Please note that fans should not use footage from other than the shows we are honoring even if it features the stars of the current show the convention is about.

Please limit the length of your video to 5 minutes or less.

Please only submit a specific music video entry for one event, do not repeat the same submission at multiple events because it will not be considered after its first convention showing. Also, we ask that you do not recycle your previously submitted music videos with updates or changes as they will not be considered for use/contest entry. Your disc must be sleeved or in a jewel case or it will not be accepted.

SEND ENTRIES TO:
Creation Entertainment
ONCE UPON A TIME Music Video Contest/SAN FRANCISCO 2017
217 South Kenwood St.
Glendale, CA 91205

HELP US SPREAD THE WORD

PLEASE PUT THIS ART ON YOUR SITE AND LINK BACK TO www.creationent.com
We appreciate the support!

Here's a look at an image we created to help publicize the tour.
Help us out by keeping this at your site and link back to this page or www.creationent.com
Please also note that not all guests appear at every tour date.

WANNA SIT WITH YOUR FRIENDS?!?
FOR ALL RESERVED SEATING TICKETS (everything other than general admission single day or general admission weekend packages) IF YOU WANT TO SIT NEAR FRIENDS YOU MUST ORDER ALL THE TICKETS TOGETHER UNDER ONE ORDER.

Please make sure to bring ALL of your printed out tickets to the convention as we cannot replace any tickets forgotten or lost. This holds true for all ticket buyers domestic and outside of the United States, as we no longer have a will-call or hold ticket desk. Our convention sites generally have a business office where you can print out your tickets if you have left them home by mistake. Once you present your ticket(s) at registration, photo op areas, or autograph sessions they will be scanned for legitimacy and one-time use only. Thanks!

Customer Support E-Mail: ANY problem you have please write to us at:
and we'll look into it and get right back to you. Thanks!

NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show. Join our Free Email list to get updates on ticket availability.

ONCE UPON A TIME AUCTIONS AT
CREATION'S AUCTION SITE!

ONCE UPON A TIME SAN FRANCISCO

These events and tickets are now available for sale at the convention on a first-come, first-served basis.

MEET & GREETS
(#4221) ONCE UPON A TIME SAN FRANCISCO EMILIE DE RAVIN MEET & GREET

(#4222) ONCE UPON A TIME SAN FRANCISCO GIL MCKINNEY MEET & GREET

(#4224) ONCE UPON A TIME SAN FRANCISCO BEVERLEY ELLIOTT “ACTING TIPS” MEET & GREET

Ever want an exclusive concierge assigned just to you at a particular Creation Convention. They know the rules, will get you in lines right after the 10 VIPs, and they will help you keep track so you don’t miss anything. While it is expensive, we’ve been asked to offer, please write to concierge@creationent.com for more info. Thank you.

GOLD WEEKEND ADMISSION PACKAGE

At this early time we are happy to announce the on sale of our top of the line, best-in-show GOLD WEEKEND ADMISSION PACKAGES!

This is the absolutely the most upscale best way to attend the entire convention and gets you the following amazing benefits at the SAN FRANCISCO 2017 Official ONCE UPON A TIME Convention:

1) The absolute best reserved seats in the main theatre where all our major guests appear and daytime events occur! This seat is yours so you can come and go freely; you can actually pick out your seat on our floor plan ticketing system! Great for photographers too!

2) Complimentary in-person autographs with great guests including LANA PARRILLA, JENNIFER MORRISON, BEVERLEY ELLIOTT, LEE ARENBERG, MICHAEL COLEMAN, and GIL McKINNEY. The value of these autographs, if bought separately, is a large amount of the cost of the Gold Package, so you can see just one reason why this is such an awesome deal!

3) First to get autographs: we go row by row: you are in the front rows: you get the idea! THAT'S RIGHT: you get to our guests earlier than our other attendees: after all "going gold" does have its benefits!

4) Complimentary admission to our SATURDAY NIGHT CELEBRITY CABARET CONCERT starring MC Lee Arenberg and other musical performers including Beverly Elliott, Michael Coleman and Gil McKinney. You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change.

5) Preregistration: we get you set for the weekend before other patrons (generally the night before the convention occurs we have preregistration) and give you first crack at the exclusive merchandise, and any available autograph and photo op tickets! preregistration generally takes place Thursday night and early Friday morning. Preregistration is not a necessity, just a convenience. You can register anytime registration is open.

6) Wristband access: we have special color coded wristbands and collectible lanyard credentials for GOLD Package Holders: once you get set you don't need to wait again!

7) Complimentary Admission to our TWO EXCLUSIVE TO GOLD SPECIAL SUPERSTAR PANELS starring LANA PARRILLA and REBECCA MADER on SUNDAY(APPROXIMATELY A HALF HOUR EACH) and another EXCLUSIVE TO GOLD SATURDAY SUPERSTAR PANEL of 30 minutes of the duo of JENNIFER MORRISON and COLIN O’DONOGHUE. On top of their regular convention appearances we have Lana, Jennifer, Rebecca and Colin doing these more intimate special panels just for our Gold Weekend Patrons and we find that they are VERY special indeed, an amazing perk for our GOLD PATRONS!

8) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY, please note that seats are removed from the front area for this so there is not reserved seating. There are chairs in the back of the room though for folks that just want to relax and chill.

9) Admission to the vendors area, of course

10) The right to renew your same exact seat (or try to do better) for the following year's convention in THE SAN FRANCISCO AREA, if applicable.

GOLD WEEKEND ADMISSION PACKAGE: $439
early bird price, may rise!

Please Note That The First Row Has A Premium Charge Of $679
and available in limited quantities

Available tickets will be on sale at the convention.

*Please note that if you have autographs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign anything you bring from home, and there is a wide assortment of photos and other collectibles on sale at the convention.

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Here’s what you get when you go “Silver” for THE SAN FRANCISCO ONCE UPON A TIME CONVENTION:

1) The absolute best reserved seats after our GOLD SEATS in the main theatre where all our major guests appear and daytime events occur! This seat is yours so you can come and go freely and you can actually pick out your seat on our floor plan ticketing system! Great for photographers too!

2) Complimentary in-person autographs with great guests including LANA PARRILLA, JENNIFER MORRISON, LEE ARENBERG, BEVERLEY ELLIOTT, and GIL McKINNEY. The value of these autographs, if bought separately, is $215 which is a large amount of the cost of the Silver Package, so you can see just one reason why this is such an awesome deal!

3) First to get autographs: we go row by row: you are in the rows that get you up there right after Gold: you get the idea! THAT'S RIGHT: you get to our guests earlier than our other attendees: after all "going SILVER" does have its benefits!

4) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT starring MC Lee Arenberg and other performers. FULL DETAILS ON THE CONCERT ARE AVAILABLE IN THE EVENTS SECTION ABOVE ON THIS PAGE. You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change and of course additions. Judging by our Supernatural Conventions these are sure to be a highlight of the convention!

5) Preregistration: we get you set for the weekend before other patrons (generally the night before the convention occurs we have pre-registration) and give you first crack at the exclusive merchandise, and any available autograph and photo op tickets! Pre-registration generally takes place Thursday night and early Friday morning. Pre-registration is not a necessity, just a convenience. You can register anytime registration is open.

6) Wristband access: we have special color coded wristbands and collectible lanyard credentials for SILVER Package Holders: once you get set you don't need to wait again!

8) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY, please note that seats are removed from the front area for this so there is not reserved seating. There are chairs in the back of the room though for folks that just want to relax and chill.

9) Admission to the vendors area, of course

SILVER WEEKEND ADMISSION PACKAGE: $319

Available tickets will be on sale at the convention.

*Please note that if you have autographs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is a wide assortment of photos and other collectibles on sale at the convention.

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COPPER WEEKEND ADMISSION PACKAGE

We have added a new category of tickets called COPPER WEEKEND PACKAGES. These new packages consist of the following super-cool benefits:

1) Excellent guaranteed reserved seating in the theatre all three days where you will see all the guest stars on stage and enjoy all the other events, attractions and contests.

2) You can pick your actual seat off the seating chart and this will be yours for the entire convention unless noted.

3) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT” Featuring many of our celebrities performing LIVE for your enjoyment: an exclusive to these events and we know a highlight of your visit! You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change. Please check the section on the concert in the events section above for up to date info entertainers set.

4) Collectible laminate signifying your Copper Status at the convention

5) Preregistration on the night prior to the convention and on the first day so you can get your credentials earlier than others and also get one of the first cracks at the souvenirs (after Gold and Silver Patrons)

6) Admission to the vendors area, of course.

7) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY, please note that seats are removed from the front area for this so there is not reserved seating. There are chairs in the back of the room though for folks that just want to relax and chill. Hosted by Michael Colemen.

Please note that COPPER WEEKEND packages DO NOT INCLUDE any AUTOGRAPH or PHOTO OPS, those must be ordered separately if desired.

COPPER WEEKEND ADMISSION PACKAGE: $235

Available tickets will be on sale at the convention.

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This is the most economical way to attend all three days of the convention. You get a guaranteed seat in the theatre to see all the guests and events during the daytime, except the TWO special Gold Only panels, one set for each day. YOU are able to purchase any autographs or photo ops that are available as well as, of course, gain access to the vendors area. You get to participate in our preregistration times, and that is your choice, it is not a necessity. There are a limited number of GENERAL ADMISSION WEEKEND PACKAGES AVAILABLE, so please order soon!

GENERAL ADMISSION WEEKEND PACKAGES: $145

Available tickets will be on sale at the convention.

Here is the best way to attend any single day(s) of the convention. You get a reserved seat, yours come and go all day, in the main theatre where you will see all the stars and events of the day. Of course you also have access to the vendors room. You also get to pick out your actual seat when you are ordering:

FRIDAY PREFERRED SEATING: $60
SATURDAY PREFERRED SEATING: $120
SUNDAY PREFERRED SEATING: $90

Available tickets will be on sale at the convention.

All prices are in US dollars online or at the event.
Canadian to USD conversion rates will be applied to your order.

Here's the most economical way to attend any single day(s) of the convention, which is sure to be a sell out, NOW is the time to make your plans! These tickets do guarantee a seat in the theatre and you will see all daytime celebrities and events. Of course, you also have access to the vendors room. These tickets, of course, do not include autographs or photo ops.

FRIDAY SINGLE DAY SEATING: $30
SATURDAY SINGLE DAY SEATING: $65
SUNDAY SINGLE DAY SEATING: $65

Available tickets will be on sale at the convention.

ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS; these must be purchased separately below or at the convention (if not sold out). Thanks!

NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as possible as we can never guarantee Admission tickets won't sell out before the show. Join our Free Email list to get updates on ticket availability.

AUTOGRAPH TICKETS

Autograph and Photo Op tickets do not include admission to the convention. You must have an admission ticket for the convention in order to redeem autograph and photo op tickets. Photography is not allowed during the autograph sessions.

Here's the ultimately rare chance to get an in-person autograph from your fave celebrity. You can bring something from home or purchase a souvenir/photo at the convention. Sometimes our more popular stars sell out quickly, so please order as soon as you can. THANKS AND HAVE FUN!

** Please note that we cannot accept "on cellphone" tickets for autograph and photo op sessions so you must print them out at home and bring them to the convention on paper, not your phone. Thank you! We can accept "on cellphone" tickets for admission however.

LANA PARRILLA $70 (Sunday) Lana's autograph is complimentary for Gold and Silver Weekend Patrons. Others who want her autograph will need to purchase a ticket if they wish.

JENNIFER MORRISON $70  (Saturday)   Jennifer’s autograph is complimentary for Gold and Silver Weekend Patrons. Others that want her autograph will need to purchase a ticket if they wish.

REBECCA MADER $50 (Sunday) Please note that Rebecca’s autograph is not part of any ticket package and must be ordered separately.

COLIN O’DONOGHUE $70 (Saturday)  Colin’s autograph is not part of any ticket packages and must be bought separately if desired.

LEE ARENBERG $25 (Saturday and Sunday) Lee's autograph is complimentary for Gold and Silver Weekend Patrons. Others who want his autograph will need to purchase a ticket if they wish.

EMILIE de RAVIN $50 (Saturday) Please note that Emilie’s autograph is not part of any ticket package and must be ordered separately.

CHRIS GAUTHIER  $25  (Friday and Saturday)  Please note that Chris is not signing on a complimentary basis for any ticket package holders.

BEVERLEY ELLIOTT  $25  (Sunday)  Beverley will be signing on a complimentary basis for Gold and Silver Patrons and those with her separate ticket on Sunday.

GIL McKINNEY  $25  (Friday and Saturday)  Note that on Friday Gil will do his gold and silver package complimentary signing and also sign for those with his ticket, on Saturday it is just for those with separate tickets.

MICHAEL COLEMAN  $25  (Friday)  Note that Michael will do his gold complimentary signing and also sign for those with his ticket, on a day to be announced.

NEW! CHRISTIE LAING $30 (Friday)

Available tickets will be on sale at the convention.

August 15, 2017: We have been advised that Raphael Sbarge is unable to attend this convention due to a professional obligation. Christie Laing will be taking his place on Friday and will be at Karaoke. Those who have a SEPARATE Raphael autograph and/or Raphael's solo photo op ticket, please bring those tickets to registration for a CREDIT VOUCHER. VOUCHERS are good for any other available autograph, photo op ticket, admission ticket or Creation merchandise. If you’d like to keep your ticket, you may use Raphael’s separate autograph or photo op ticket for Christie. If you prefer a refund, please get a VOUCHER from registration and send the voucher to Creation, 217 S. Kenwood, Glendale, CA 91205 attention: Ed. within one month of the close of the conventions.

Note: Patrons must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the vendors room. Please feel free to purchase as many autograph tickets of a particular celebrity as you'd like.

Note: Guests appear ONE day of the convention, so therefore their autographing and/or photo ops take place that day, except in VERY rare occasions which will be noted. If you are not attending all days of the convention it is wise to wait until specific days of appearance are announced before purchasing autographs or photo ops. You must have an admission ticket to the convention to get autographs or photo ops.

PHOTO OP TICKETS

Photo Op tickets do not include admission to the convention. You must have an admission ticket for the convention to enter into the photo op areas. Due to security considerations and guest concerns we cannot facilitate the giving of gifts to guests at the photo op sessions. YOUR ONE PHOTO OP TICKET CAN INCLUDE UP TO TWO FANS. YOU ARE ALLOWED TO HAVE UP TO FOUR FANS IN A PHOTO, HOWEVER TO DO THAT YOU WOULD NEED TO PURCHASE TWO TICKETS (TWO FANS TIMES TWO TICKETS = FOUR FANS). Because of logistics and timing and at the request of our guests and photographers we cannot accommodate over FOUR fans in any one photo op.

If you’d like a pose, you can tell it to the guests, but please make sure you have your pose ready to go. Bring a picture that shows the pose if you think you may have a hard time explaining it. If you have props, please make sure they are easily held and ready to go.

Due to time constraints, here are some of the things we cannot allow: putting on clothing, blankets, ties etc…, floor poses, handcuffs, rose petals, confetti or anything that creates a mess that requires clean up. Please do not asked to be picked up in the photo. We obviously do not want anyone to get hurt.

Please know, that if you want a hug, go for a “hug shot”. Please do not ask for a hug before or after the photo is taken as it takes up someone else’s photo op time.

Your photo will be taken by Creation's all knowing and super-powerful official staff photographers. They take the best pictures, make the stars comfortable & willing to pose more freely with fans, and generally are beloved by all. JUST CLICK TO OUR E-MAIL FEEDBACK SECTION TO READ ABOUT HOW GREAT CREATION PHOTO OPS ARE! Please read: PHOTO OP F.A.Q.

** Please note that we cannot accept "on cellphone" tickets for autograph and photo op sessions so you must print them out at home and bring them to the convention on paper, not your phone. Thank you! We can accept "on cellphone" tickets for admission however.

Photo ops may be used for PERSONAL USE ONLY. Photo ops may not be used in whole or part, disseminated or distributed for profit or otherwise in any way.

Beverages are not allowed to be brought into the photo op room. Thanks!

LANA PARRILLA  $70 (Sunday)

JENNIFER MORRISON $70  (Saturday)   

NEW! REBECCA MADER $60 (Sunday)

COLIN O’DONOGHUE $70 (Saturday)  

LEE ARENBERG  $40 (Saturday and Sunday)

CHRIS GAUTHIER  $40  (Friday and Saturday)  

NEW! EMILIE de RAVIN $60 (Saturday)

BEVERLEY ELLIOTT  $45  (Sunday)
 
GIL McKINNEY  $40  (Friday and Saturday)

MICHAEL COLEMAN  $40  (Friday)

NEW! CHRISTIE LAING $40 (Friday)

DUO AND GROUP PHOTO-OPS:
Here's a rare chance to get your photo with more than one star at a time. All photo ops are limited to up to TWO fans in each photo op, including these duos. ENJOY!

NEW! “Sisters Duo Photo Op” You with Rebecca Mader and Lana Parrilla $130 (Sunday)

 SUPERSTARS DUO: JENNIFER MORRISON and COLIN O’DONOGHUE and YOU! Limited quantity available.  $140 (Saturday)

Available tickets will be on sale at the convention.

August 15, 2017: We have been advised that Raphael Sbarge is unable to attend this convention due to a professional obligation. Christie Laing will be taking his place on Friday and will be at Karaoke. Those who have a SEPARATE Raphael autograph and/or Raphael's solo photo op ticket, please bring those tickets to registration for a CREDIT VOUCHER. VOUCHERS are good for any other available autograph, photo op ticket, admission ticket or Creation merchandise. If you’d like to keep your ticket, you may use Raphael’s separate autograph or photo op ticket for Christie. If you prefer a refund, please get a VOUCHER from registration and send the voucher to Creation, 217 S. Kenwood, Glendale, CA 91205 attention: Ed. within one month of the close of the conventions.

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HYATT REGENCY SFO
1333 Bayshore Hwy
Burlingame, California

Special lower-than-normal room rates ARE AVAILABLE to those coming to the convention at our hotel where all the events take place, make your stay into a full vacation by calling 1-800-233-1234 and asking for the Once Upon A Time group rate.

Reservations can be made by linking to:
https://resweb.passkey.com/go/OnceUponaTime

Photos of hotel:

Creation Entertainment holds a "block" of rooms for our attendees. These blocks of rooms have a lower rate than standard rates at the hotel, but they also have a "cut-off" point after which hotels may choose to revert back to their own higher rates for our customers. Usually this cut-off date is one month prior to the event, but this does vary. Therefore it is always wise to book your rooms for our conventions as early as possible.

DEALERS:

If you wish to sell at this convention, please write to asponsor@creationent.com for more details. If you carry ONCE UPON A TIME merchandise please note that ONLY LICENSED MERCHANDISE will be allowed for sale.

It is not acceptable, due to studio rules, to sell prints of your artwork of the characters that are owned by the series studios. Also, our venues do NOT allow the sale of food products as they consider them competitive.

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All guests and scheduling are tentative and subject to change.

ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.

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We are not responsible for orders that are rejected during processing that may be due to customer errors (usually caused because the customer does not complete the entire ordering process to the very end), credit card failures (usually caused when there are not enough funds in an account or the credit card company rejects the charge for any number of reasons including out-of-state ordering or unfamiliar ordering to the customers’ general pattern), or system errors during transmission of the order.

Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates.

NOTE: ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.

HARASSMENT POLICY: Creation Entertainment is dedicated to providing a safe and harassment-free experience for everyone, regardless of race, age, religion, gender, gender identity and expression, sexual orientation, disability, or physical appearance. We firmly believe in the ideals of one of our mentors, Star Trek’s late and beloved creator Gene Roddenberry.
We do not tolerate harassment of any kind from anyone. Patrons violating these rules may be expelled from the convention (without a refund) at Creation's discretion and hotel security may well be called in to facilitate this response. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. One or more of them is available at each of our conventions and they can be reached through registration or by the convention MC/host. Issues of this importance should not be handled by our volunteers, as great as they are.

By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities.

All ticket prices are subject to change, please order as early as possible.

In the unlikely event of a cancellation of the convention, or a date change, Creation Entertainment is not responsible for refunding airfare or any other costs other than the payments made directly to Creation Entertainment for ticketing. Also in the unlikely event, due to weather, transit issues or last minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate tickets specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a handful of cases over 40-plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.

In the extremely rare case (which has never happened before) that our computer systems accept more tickets than we have allotted for, we would refund ticket money to the last several people (in order) who did manage to get a confirmation or ticket. As we've said it has never happened, but we want to have a fair scenario in place it if does occur.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions.